About us
We are a family run business in the heart of Eccleshall with seating for approx 30-40 covers.
Our Front Of House Manager will be responsible for overseeing the day-to-day operations and general upkeep of the restaurant. We are looking for an individual with previous managerial experience who regularly trains and communicates with staff, promotes and enforces company policies, and performs daily cleaning tasks.
Responsibilities:
* Manage personnel.
* To provide continual training and development for employees in all Front office and Reservation in behaviours and procedures.
* To develop, maintain and manage a pool of staff who will help cover all eventualities on a rota basis.
* Ensure compliance with all health and safety regulations
* Create a positive and welcoming atmosphere for customers
* Hire, train, and manage staff to ensure excellent customer service and efficient operations
* Continuously strive to improve the restaurants offerings and customer experience Qualifications:
* Proven experience as a restaurant owner or manager
* Strong leadership and management skills
* Excellent communication and customer service skills
* Knowledge of food and beverage industry trends and regulations
* Passion for the hospitality industry and commitment to providing exceptional customer service
* Ability to work well under pressure and multitask
Job Types: Full-time, Permanent
Pay: From £24,500.00 per year
Benefits:
* Company pension
Ability to commute/relocate:
* Eccleshall ST21: reliably commute or plan to relocate before starting work (required)
Work Location: In person