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Administrator

London
Mears
Posted: 7 January
Offer description

Annual salary: up to £27,957.52

Administrator

Location: Tower Hamlets

Contract: Full-time, Permanent
Hours: 42.5 hours per week, Monday – Friday
Salary: Up to £27,957.52 per annum

About Us

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

About The Role

We are looking for a motivated and organised Administrator to join our dedicated team in Tower Hamlets. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues.

1. Provide administrative support to the Operational team and Partnering Manager
2. Engage with colleagues, residents, and external stakeholders professionally via phone and email
3. Raise and process orders, ensuring correct certification for each property
4. Maintain accurate paperwork, ensuring jobs are coded correctly and records are up to date
5. Produce reports for management, including profit percentages and performance updates
6. Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
7. Support the team with scheduling, record-keeping, and general administration
8. Strong organisational and administrative skills
9. Confident communicator with excellent written and verbal skills
10. Ability to work in a fast-paced environment and handle multiple priorities
11. Good IT skills, including Microsoft Office and job management systems
12. A team player with a positive, proactive attitude

Benefits

13. 25 days annual leave plus bank holidays
14. Leading pension scheme
15. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
16. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
17. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
18. Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

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