Overview
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
Role Overview:
The Head of Enterprise Portfolio Management Office (EPMO) serves as a pivotal leader within the organisation, driving transformation through effective communication, strategic vision, and exemplary leadership. Reporting directly to the Chief Transformation Officer, this role is responsible for the development of the enterprise data ecosystem, the prioritisation of change initiatives, and the stewardship of investment strategies. In collaboration with the Head of Enterprise Change Excellence, the Head of EPMO sets best practice standards and ensures their adoption across the enterprise change function.
Operating at an executive level and spanning the entire Prudential Assurance Company (PAC). the Head of EPMO plays a central role in facilitating collaboration as the organisation transitions towards a unified “One Team” approach. The position requires robust stakeholder engagement at the PAC level, confident interaction with ExCo, and the orchestration of a rolling three-year enterprise change strategy.
Key responsibilities include driving strategic alignment, overseeing robust governance frameworks, and enabling insight-driven decision-making at the highest organisational tier. The Head of EPMO holds accountability for portfolio spend management, the prioritisation and sequencing of initiatives, and the tracking of benefits and OKRs. This role ensures adherence to, and continual improvement of, standards through ownership of the data ecosystem. Furthermore, the Head of EPMO translates group-wide insights into actionable portfolio decisions, shapes the PAC-wide change agenda, constructively challenges senior stakeholders, and ensures that governance and investment decisions remain aligned with the organisation’s long-term strategic objectives.
Work Level: Integration Leader
Recruiter: Mandy Whitlock
Location: London, Scotland, Location Independent
Closing Date: Friday 7th November
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they opt in to the scheme when applying.
If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers at mandg dot com
Key Responsibilities
* Reporting & Budget Accountability
* Holds accountability for budgets across the enterprise change portfolio, with overall budget approval by PAC ExCo.
* Responsible for resource planning and allocation across portfolio directors’ portfolios, ensuring alignment with agreed budgets and change risk appetite.
* Partners with Finance and Technology to build the right resource mix and maintain a clear view of capacity plans.
* Owns rolling three-year capacity forecasting to support strategic planning and delivery sequencing.
* Influence & Decision-Making
* Makes strategic recommendations to the Chief Transformation Officer and ExCo regarding initiative prioritisation, sequencing, and resource allocation.
* Influences decisions when capacity or risk thresholds are breached, ensuring alignment with enterprise risk appetite and delivery goals.
* Acts as a key advisor to PAC ExCo, providing data-driven insights and challenge where needed.
* Collaboration & Boundaries
* Attends enterprise-wide SteerCos to provide insight, challenge, and ensure alignment with enterprise delivery standards.
* Works closely with the Head of Enterprise Change Excellence to ensure best practice frameworks are consistently applied across all change initiatives.
* Accountable for the data ecosystem supporting change delivery, including reporting, tooling integration, and benefit tracking.
* Not accountable for Change Excellence, which sits under the remit of the Head of Enterprise Change Excellence.
* Audit & Assurance
* Supports the Head of Enterprise Change Excellence in resolving audit actions related to change delivery quality, governance, and risk.
* Accountable for audit actions specifically related to PMO operations, including data accuracy, reporting, tooling, and portfolio oversight.
* Ensures audit readiness across PMO-managed domains and collaborates with Risk, Audit, and Change Excellence teams to maintain compliance.
* Taxonomy & Classification
* Owns and maintains the enterprise-wide change taxonomy, ensuring consistent classification and reporting of all change initiatives.
* Works in close partnership with the Head of Enterprise Change Excellence to align taxonomy with delivery models, governance frameworks, best practice standards, and tooling.
* Ensures taxonomy supports strategic decision-making, benefit tracking, and capacity planning.
* Delivery Calendar & Sequencing
* Responsible for amalgamating the enterprise-wide change delivery calendar, integrating inputs from all portfolios to ensure visibility and alignment.
* Accountability for sequencing rests with Portfolio Directors, but the Head of EPMO ensures coherence across regulatory, transformation, and BAU change.
* Provides insight and challenge to support strategic sequencing decisions and capacity planning.
* Governance Escalation & Advisory
* Escalates blockers and systemic issues identified across PAC Board, ExCo, and management committees to the Chief Transformation Officer.
* Provides advisory insight and recommendations to support governance simplification, decision-making clarity, and process efficiency.
* Collaborates with governance leads and Portfolio Directors to ensure issues are addressed constructively and transparently.
* Colleague Engagement & Culture
* Supports the Head of Enterprise Change Excellence in fostering a high-performing, inclusive, and engaged change community.
* Participates in feedback loops and forums where relevant, but does not hold formal accountability for colleague engagement, recognition, or cultural initiatives.
* Tooling & Audit
* Supports the Head of Enterprise Change Excellence in ensuring effective tooling adoption and governance.
* Not accountable for resolving audit actions related to PM tooling; this sits with the tooling owner under Change Excellence.
* Ensures PMO data and reporting are accurate and audit-ready within their remit.
* Benefits Tracking & Realisation
* Accountable for tracking benefit realisation across all enterprise-wide change initiatives.
* Ensures benefits are clearly defined, measured, and reported using integrated data systems and tooling.
* Provides insight to PAC ExCo and Portfolio Directors to support decision-making and initiative prioritisation.
* PMO Audit Readiness
* Maintains audit readiness across the PMO function, including documentation, regulatory alignment, and compliance practices.
* Ensures all PMO-related processes, data, and reporting meet internal and external audit standards.
* Does not hold accountability for tooling-related audit actions, which sit with the Head of Enterprise Change Excellence.
* Cross-Functional Portfolio Leadership
* Responsible for launching cross-functional delivery portfolios with shared KPIs, ensuring alignment across business areas and delivery functions.
* Works with Portfolio Directors, Finance, and Technology to define success metrics and enable integrated delivery.
* Ensures portfolios are structured to support strategic priorities, capacity planning, and benefit realisation.
* Risk Reduction & Delivery Health
* Responsible for reducing amber-rated initiatives across the enterprise change portfolio through proactive intervention, insight, and challenge.
* Accountable for achieving zero red-rated risk items, ensuring delivery health is maintained and escalations are managed effectively.
* Works closely with Portfolio Directors and the Head of Enterprise Change Excellence to embed preventative controls and continuous improvement.
* Data Ecosystem & Reporting
* Maintains a single source of truth for change delivery data, including dashboards, reports, KPIs, and benefit tracking.
* Ensures data is accurate, timely, and aligned with the enterprise-wide change taxonomy.
* Partners with the Head of Enterprise Change Excellence to ensure tooling and reporting standards support transparency and decision-making.
* Change Operating Model
* Supports the implementation of the enterprise-wide change operating model, ensuring alignment with delivery standards and governance frameworks.
* Works closely with the Head of Enterprise Change Excellence, who holds formal accountability for defining and embedding the model.
* Provides input based on portfolio insights, resource profiling, and delivery sequencing.
* Delivery OKRs
* Defines OKRs for cross-functional delivery portfolios, ensuring alignment with strategic goals, benefit realisation, and delivery health.
* Works with Portfolio Directors and the Head of Enterprise Change Excellence to embed OKRs into reporting, dashboards, and performance reviews.
* Uses OKRs to drive accountability, transparency, and continuous improvement across the change portfolio.
* AI Enablement
* Uses AI tools such as Copilot to enhance delivery, reporting, and insight generation.
* Responsible for embedding AI tools across the change team, driving adoption and capability uplift.
* Partners with Technology and Change Excellence to ensure AI tools are aligned with delivery models and data ecosystems.
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