Position Summary
The Senior Credit Analyst oversees the full Order-to-Cash (O2C) cycle, integrating credit risk management with proactive collections and hands-on cash application. The role is focused on driving cash flow performance, minimising risk, and maintaining accuracy within a fast-paced, global environment. This position is instrumental in improving working capital and enhancing credit and collections processes across a diverse international customer base.
Key Responsibilities
Credit Risk Management
1. Evaluate the creditworthiness of new and existing customers through detailed analysis
2. Review and rmend credit limit adjustments, ensuring approval in line with delegated authority frameworks.
3. Obtain and assess credit reports and bank references when required
4. Make informed credit decisions based on risk assessments
5. Partner with Sales and Customer Care to identify alternative solutions where standard credit terms are not viable.
6. Ensurepliance withpany policies and approval protocols, escalating where necessary
Collections & Accounts Receivable
7. Manage a high-volume portfolio of accounts, ensuring timely collection of outstanding balances
8. Oversee accounts across multiple regions and currencies
9. Execute structured collections activities, including follow-ups and escalation of overdue accounts
10. Investigate and resolve billing disputes, deductions, and short payments
11. Contribute to reducing aged debt and improving overall collection metrics
12. Support month-end reporting and close processes
Cash Application & Reconciliation
13. Perform accurate and timely cash application within SAP
14. Allocate iing payments and match them correctly to customer accounts
15. Investigate unapplied cash and resolve discrepancies
16. Maintain integrity of the accounts receivable ledger and support period-end close activities
Stakeholder Management
17. Collaborate with Sales, Customer Care, Operations, Finance, and Legal teams to resolve issues efficiently.
18. Engage directly with customers to handle payment queries and escalations
19. Liaise with external credit agencies to support credit assessments and decisions
Reporting & Process Improvement
20. Monitor AR ageing and account activity using SAP and collections tools
21. Support the preparation of reporting related to accounts receivable and collections performance
22. Identify opportunities to improve processes, driving efficiency and stronger financial controls
23. Assist with ad hoc projects across credit, treasury, and cross-functional initiatives
Qualifications
24. Bachelor’s degree in Finance, Accounting, or a related discipline (or equivalent experience)
25. Minimum of 6 years’ experience in credit, collections, and accounts receivable within a high-volume environment
Skills &petencies
26. Strong attention to detail with a proactive, hands-on approach
27. Ability to managepeting priorities in a fast-paced, high-volume setting
28. Experience in multi-entity and multi-currency environments
29. Strong SAP experience (FI/AR module) within an Order-to-Cash function
30. Familiarity with collections or receivables management systems
31. Advanced Excel skills, including pivot tables, lookups, and large data analysis
32. In-depth understanding of AR processes, including collections, cash application, and reconciliations
33. Experience resolving unapplied cash, discrepancies, and performing variance analysis
34. Proven ability to manage collections portfolios and resolve payment issues
35. Strongmunication and stakeholder management skills
36. Solid understanding of credit risk principles
37. Excellent analytical and problem-solving abilities
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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#4799861 - Yasmin Heath