Helpdesk administrator

Helpdesk Administrator 612 Month FTC (Potential to Become Permanent)
Location: Borehamwood
Salary: £30,000 per annum
Start Date: ASAP

A leading organisation based in Borehamwood is seeking a proactive and organised Helpdesk Administrator to join their team on a 612 month fixed-term contract, covering maternity leave. There is strong potential for the role to become permanent.

Key Responsibilities:

* Serve as the first point of contact for all helpdesk and facilities-related queries

* Log and manage requests, ensuring they are resolved or escalated appropriately

* Coordinate with internal departments and external contractors to complete tasks efficiently

* Maintain accurate records and update systems as required

* Provide general administrative support to ensure smooth daily operations

Requirements:

* Previous experience in a helpdesk or facilities administration role

* Strong communication and customer service skills

* Highly organised with the ability to manage multiple priorities

* Confident using Microsoft Office and helpdesk management systems

* Able to work independently and within a team