Your role at Signature
Our Food and Beverage Assistant will deliver restaurant quality service to our residents with a smile. You’ll welcome residents in, explain menu choices in a clear, concise way, serve food from the kitchen and take pride in keeping the dining room spotlessly clean. Your role will also support dining operations or food & beverage service in other areas such as the Private dining room, Café, Sky Lounge Bistro or special events as applicable to the home where you are applying.
You’ll take dealing with complaints in your stride, ensuring the resident feels listened to and understood, and making sure the supervisor is informed of any issues quickly, in a calm and polite manner.
Internally, this role is called Hospitality Assistant, if you are successful this will be your job title.
You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting.
What Signature Offer
1. From £13.45 per hour
2. Full Time - 37.5 hours per week
3. Part Time - 15 or 30 hours per week
4. Shift Times: 08.00 - 16.00 and 11.00 - 19.00
5. There may be some occasions where you will finish later depending on events taking place at the home
6. We require flexibility for alternate weekends
7. Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
8. Workplace pension
9. Free meals on shift for staff working 6+ hours
10. Life Assurance Scheme
11. ‘Blue Light’ discount scheme eligible
12. Refer A Friend Incentive £50 voucher and up to £1, cash bonus
13. Staff recognition scheme – Purple Heart Award
14. Ongoing career training and development
15. Employee Assistance Programme, occupational health support and wellbeing services
16. Plus cycle to work scheme, study support, long service awards and more
Transport Links
17. Commuting - Gordan Hill nearest train station
18. Walking - 15 minutes from nearest train station
19. Driving - 10 minutes from A10 Great Cambridge Road