Who are McHale Komatsu and why you should work with us At McHale Komatsu we are proud to be one of the largest construction equipment distributors in the UK. We supply some of the world’s most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers fuel usage. We value our local community – with wanting to improve lives and minimising environmental impact being at the top of our lists. We are continuously building a culture where enthusiastic and motivated people (just like you!) can construct a life-long career, within a reputable brand. Known for our quality and innovation, we are regularly searching for talented individuals to join our diverse, and friendly team. Come and join us to make good products even better – we’d love to hear from you! About the role Background and details: You will be field based (Northwest) as part of our on-site presence, reporting into our Redditch Depot. You will be required to maintain and service Komatsu plant machinery whilst always maintaining safe working practices. In addition, ensuring that you provide our customers the best levels of service, through regular communication with both the customer and service office to update on progress throughout the set activity. Reporting to the Service Supervisor, this role is ideal for someone who is experienced with heavy plant and has great customer service skills. Duties and responsibilities: Attending customer’s sites to perform pre-planned preventative maintenance that includes but not limited to: Completing accurate and timely maintenance including Field Campaigns & KDPF replacement Completing the specified documentation (RAMS, Job sheets etc) Carry out a Walk Around Inspection post service on the unit to ensure the unit is operating to expected performance levels Identifying any parts required to carry out any additional work from Walk Around Inspection Keep the customer and your supervisor up to date on your estimated time of arrival following the receipt of the job instructions. Ensuring you register your arrival on site and undertake any site inductions as per the customer’s specific site requirements. Complete a dynamic site-specific risk assessment and method statement prior to commencing any work in line with company and site procedures. Complete all works to plan as agreed with the customer and the service office. Complete all job specific documentation relating to a standard service and campaign. Experience and Qualifications: Experience of working with Heavy plant and machinery Experience of working on customers sites H&S training carried out in PPE awareness and hand tools Experience of delivering excellent customer service Full driving licence Use of field-based maintenance tools and equipment Good communication skills Ability to problem solve and work under pressure Ability to work independently and on own initiative NVQ level 2 in plant maintenance or equivalent SPA and/or CSCS training - desirable IOSH training (H&S) - desirable IPAF training (MEWP, Harness & Telehandler) - desirable What we can offer you Competitive Salary Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown Employee Assistance Programme Pension Scheme Career development/progression Death in service benefit Company van