Salary
£32,061- £34,434
Contractual hours
37
Basis
Full time
Region
Rotherham
Job category/type
Childrens Social Work
Date posted
05/11/2025
Job reference
REQ21473
Directorate: Children & Young People Services
Permanent, Full time, 37 hours per week
The post holder will effectively receive and screen initial enquiries at the front door and suitably ascertain whether children are in need of HELP or suffering HARM. The role involves creating detailed, professional records in relation to these "contacts" and will analyse the information held by a wide range of agencies, to inform an outcome. Additional responsibilities include offering advice and guidance to professionals and families in relation to HELP and SUPPORT referrals.
The Rotherham Information Officer is responsible for ensuring that children and families receive the right support and service within a timeframe of one working day; to comply with Rotherham Family Approach model and Working Together 2018
The Multi Agency Safeguarding Hub (MASH) sits within the First Response Service. All new information and referrals for HELP or HARM are screened within the MASH. We are proud of our relationships with our partners who are co-located with us. The MASH holds daily multi agency meetings regarding domestic abuse. Social care and Early Help work together with partners to inform timely and quality decisions for children.
The Multi Agency Safeguarding Hub (MASH) sits within the First Response Service. All new information and referrals for HELP or HARM are screened
Further information regarding this exciting opportunty can be obtained via email or in person visits to the MASH.
Please contact Michelle Ellis ) or Vanessa Wolf )
Shortlisting 24th November 2025.
Interview dates to be held 25th or 26th November 2025.
This post involves working with children and therefore if successful you will be required to apply for a disclosure of criminal records check at an enhanced level. Further information about the Disclosure Scheme can be found at
Rotherham Metropolitan Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
Until 31st March 2026 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a monthly deduction from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded three additional days leave (pro rata for part-time).