Join to apply for the Senior Director - Security role at MicrosoftJoin to apply for the Senior Director - Security role at MicrosoftOur mission is to protect customers from cybersecurity threats. Our vision is to deliver a comprehensive AI-driven security stack that provides best-in-class protection. Our Threat Protection strategy at Microsoft spans multiple products and services, providing state-of-the-art protection across the entire digital estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.We’re seeking a highly motivated, visionary and experienced security leader — someone who has held senior roles such as Chief Information Security Officer (CISO), led enterprise-scale Security Practices, or driven security strategy and innovation across complex organizations. The ideal candidate will bring a blend of technical depth, operational excellence, business acumen, and a track record of shaping and delivering impactful security transformations.This leader will oversee three teams across all industries, it’s a customer-facing role, managing the teams that are the faces of the overall technical relationship and strategy between the customers and Microsoft. Your teams will own Security customer engagements, including architecture, implementation, and production. The ideal candidate will have experience in building teams of customer-facing roles with technical expertise in security.With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.ResponsibilitiesYou will lead your team to deliver customer objectives & Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework and deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveraging Security expertise across M365 and Azure to enable defined Customer Success Plan outcomes.You will coach the team to understand customer objectives and how Unified accelerates value realization and guide the team to drive positive Customer Satisfaction & share feedback/insights from customers/partners.You will coach the team to develop opportunities driving Customer Success business results by working with technical decision makers ensuring they understand Microsoft's security value proposition and get value from their investment in Microsoft technology through deep business understanding of security solution plays and customer scenarios.You will coach the team to identify resolutions to issues blocking go-live of customer success projects by leveraging security technical subject matter expertise. Support them to lead technical conversations with customers to drive value from their MS investments, by delivering all work according to MS best practices and policies and using repeatable Intellectual Property (IP) and run your business and develop your team to meet customer needs and Microsoft business targets. Coach team to deliver according to MS best practices & using repeatable Intellectual Property (IP).You will foster a continuous self-learning culture and drive technical intensity, driving team to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement and coach team to contribute to repeatable IP.You will leverage your ability to apply principles, systems, tools, and strategic insights to sustainably improve key performance metrics (KPIs) and drive operational efficiencies and coach the team on situational fluency (Interpersonal Flexibility) by studying your customer, understanding the situation, "reading the room" and reacting accordingly as you coach the teams on how and when to pivot customer/ internal conversations based on what you observe in your environment.You will leverage the breadth of your technical experience and knowledge in foundational security, foundational AI, architecture design, with depth Subject Matter Expertise in security to deliver the end-to-end security story for Microsoft, highlighting the value proposition using your experience in security and expertise around related technologies and concepts such as Zero Trust, threat management, SOC monitoring (SIEM / SOAR), and Extended Detection & Response (XDR) + SIEM, Cloud Security, and IdentityQualificationsProfessional SkillsExperience in technical sales, engineering, or consultative delivery.Experience in people management and building and leading high performing teamsExperience in driving change management, transformation, and technical adoption.Collaboration. Ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers.Communication. Thought leader with executive presence, including the ability to hold CxO and BDM level discussions, exceptional interpersonal, verbal, written and presentation skills.TechnicalProven ability to map the customer’s needs to technical solutions.Strong technical understanding of Microsoft Security Solutions and of competitors.Empathy, curiosity, and desire to constantly improve, acquire new skills and drive for results.Demonstrated Technical leadership through prior technical leadership rolesAbility to act on Customer Escalation needs, Unblock the customer through orchestration of right resources at the right time.OtherBachelor's degree in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field and experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingMaster's degree in computer science, Information Technology, Engineering, Business, or related field and experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consultingexperience working in a customer-facing role (e.g., internal, and/or external)experience leading technical projects, teams, or functionstechnical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)people management experience, including managing First Line Managers, technical sales managers, and/or technical architect managersMicrosoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOther, Information Technology, and ManagementIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Microsoft by 2xSign in to set job alerts for “Director of Security” roles.Continue with Google Continue with GoogleLondon, England, United Kingdom 6 days agoLondon, England, United Kingdom 1 week agoDivisional Director Corporate & Electronic SecurityLondon, England, United Kingdom 2 weeks agoClient Retention Director - Physical SecurityLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 month agoAVP, Security Governance, Risk and AssuranceLondon, England, United Kingdom 3 days agoDirector of Enterprise Security ArchitectureGlobal IT Security Platform Senior DirectorLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoDirector – Go To Market - Security Solutions, Commercialisation UK&I-R-251647London, England, United Kingdom 4 days agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 4 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 2 weeks agoDirector, Global Product & Technical SupportRedhill, England, United Kingdom 1 week agoSales Director, Enterprise Security - LondonLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 37 minutes agoStaines-Upon-Thames, England, United Kingdom 3 days agoLondon, England, United Kingdom 3 weeks agoStaines-Upon-Thames, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 4 weeks agoLondon, England, United Kingdom 1 month agoWe’re unlocking community knowledge in a new way. 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