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Case administrator

Bicester
Temporary
Brook Street
Case administrator
Posted: 1 August
Offer description

Job Title: Case Administrator Location: Bicester Contract Type: Temporary (Until end of October 2025) Hours: Full time, 37 hours per week Hybrid working Brook Street is currently recruiting for a Case Administrator to join a reputable government department based in Bicester. This is a fantastic opportunity to gain experience within the public sector, supporting probation services and making a positive impact in the community. About the Role: As a Case Administrator, you will support the effective management of individuals on probation, working closely with internal teams, partner agencies, and service users. Your role is vital in maintaining accurate records, coordinating appointments, handling communications, and ensuring the smooth running of administrative processes across the unit. Key Responsibilities: Maintain accurate information on probationers and victims using approved systems Support the coordination of referrals, interventions, and partnerships Prepare, collate, and maintain case records, reports, and data Handle incoming and outgoing communications (phone, email, letters) Provide reception and enquiry support as needed Act as a point of contact for specialist queries within the unit Deal professionally with individuals on probation, including those in distress or crisis Arrange appointments and practical support in line with Sentence Plans Process enforcement administration and financial ...

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