Working Hours
35 hours per week on a 2 week rolling rota (8:30am to 4:30pm). Working every other weekend and on bank holidays depending on the rota.
Responsibilities
* Leading and supporting a team of Animal Care Assistants (ACAs) and volunteers, including allocating daily tasks, and providing coaching, guidance, and encouragement.
* Monitoring team performance and contributing to staff development through constructive feedback to Centre Management.
* Ensuring the highest standards of animal welfare, hygiene, and health & safety are consistently maintained across the facility.
* Working closely with our veterinary team to support the treatment and care of animals, including the safe and accurate administration of medication.
* Carrying out health and welfare assessments of dogs entering, leaving, and residing within the centre, ensuring all records and documentation are accurate and up to date.
* Monitoring animal behaviour, wellbeing, and suitability for rehoming, escalating any concerns appropriately.
* Overseeing the cleanliness, maintenance, and security of kennels, equipment, and surrounding areas.
* Acting as a knowledgeable and approachable point of contact for members of the public, supporting enquiries and promoting responsible rehoming.
* Supporting fundraising activities, events, and educational visits to help raise awareness and support for the Centre.
Qualifications
* Proven experience working with dogs, particularly large breeds and those with behavioural challenges.
* A calm, patient, and compassionate approach, with the ability to build trust with vulnerable animals.
* Strong leadership skills and experience supervising or mentoring staff or volunteers.
* Good understanding of animal welfare standards, health & safety, and kennel management.
* Pragmatic approach to animal welfare.
* Confident communicator, able to engage positively with both colleagues and the public.
* Resilient, practical, and willing to work in a physically demanding environment.
Location
Felledge Animal Centre, Beaney Lane, Chester Moor, CHESTER LE STREET, DH2 3BF
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