Job Title: Applications Product Specialist - Pharmaceutical
Location: Field Based (South of England) with adhoc Burgess Hill
Contract Length: 9 months
Daily Rate: £250 - £300 via Umbrella Company
Working Pattern: Full Time
Driving Required: Yes
Are you passionate about providing exceptional support and training in the biomedical field? Do you thrive in a dynamic environment where you can make a real impact? If so, we have an exciting opportunity for you!
About the Role
Our client is seeking an enthusiastic and knowledgeable Applications Product Specialist to join their UK Systems Support team. In this field-based role, you will be the go-to person for internal and external customers, delivering top-notch application, technical, and scientific support. Your mission? To ensure customer satisfaction and help them achieve success with our innovative solutions!
Key Responsibilities
As an Applications Product Specialist, you will:
Handle customer inquiries and provide effective solutions from problem acceptance to resolution.
Identify and troubleshoot complex issues, ensuring timely responses.
Deliver engaging training sessions to customers, both onsite and remotely.
Conduct installations and commissioning of instruments, guiding customers through the go-live process.
Collaborate with sales teams, providing technical support during customer meetings and product demonstrations.What You'll Bring
To excel in this role, you should possess:
A degree in a relevant biomedical discipline.
Previous experience in a hospital or research laboratory (strongly desired).
A proven track record in troubleshooting and problem-solving.
Familiarity with Customer Relationship Management (CRM) tools is a plus.
Excellent communication skills in English, both written and verbal.
A full UK/EU driving license and a willingness to travel for training opportunities.Why Join Us?
Make a Difference:Your expertise will directly impact our customers and their experiences.
Collaborative Environment:Work alongside a passionate and diverse team dedicated to achieving results.
Professional Growth:Opportunity to enhance your skills and advance your career in the biomedical sector.
Dynamic Role:Engage in a variety of tasks, from troubleshooting to training, ensuring no two days are the same!Values We Live By
We believe in integrity, courage, and passion. Our team is committed to making informed decisions, fostering strong relationships, and embracing change positively. We value communication, collaboration, and innovation in everything we do!
Ready to Join Us?
If you're excited about this opportunity and meet the qualifications, we want to hear from you! Apply today and take the next step in your career as an Applications Product Specialist with our client.
Apply Now!
Don't miss out on this fantastic opportunity to make an impact and grow within a supportive environment. Your future awaits!
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