Internal Sales Executive (Industrial Door & Loading Bay)
Huddersfield
£40,000 - £45,000 + 10% Bonus
We're representing a leading trade-only parts supplier in the industrial door and docking industry, known for delivering high-quality spare parts and exceptional customer support across the UK. As part of their continued growth, they're looking for an Internal Sales Executive to join their team in Huddersfield.
The Role
You’ll support a trade-only customer base (installers, engineers and service/installation companies), handling enquiries, identifying the correct parts, preparing quotations, and converting orders. This is a fast-paced internal role where accuracy, responsiveness and product/problem-solving are key.
Key Responsibilities
* Manage inbound and outbound calls/emails from trade customers
* Identify the correct industrial door/loading bay parts and recommend suitable alternatives where required
* Produce accurate quotations, follow up proactively, and convert quotes into orders
* Process sales orders efficiently, ensuring correct pricing, part references and delivery requirements
* Liaise with purchasing, warehouse and logistics to confirm availability, lead times and dispatch
* Resolve order queries, delivery issues and returns in a solutions-focused manner
* Maintain accurate CRM/ERP records and keep customer details up to date
* Support customer retention and account development through consistent service and follow-up
What We're Looking For
* Experience in internal sales, trade counter/parts, or B2B customer service
* Confident communicator with a strong telephone manner
* High attention to detail, comfortable working with part references/specifications
* Organised, proactive and able to manage a busy workload
* Good IT skills (CRM/ERP and Microsoft Office)
* Knowledge of industrial doors and loading bay equipment/parts (e.g., roller shutters, sectional doors, fast action doors, dock levellers, control panels, safety edges, seals, motors)
* Experience supporting field engineers or trade customers in a parts environment
What's On Offer
* £45,000 salary + 10% bonus
* Stable hours: Mon‑Fri, 08:30-17:00
* Office-based role in Huddersfield
* Training and support to build product knowledge and progress your sales career
Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.
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