New Job Alert – Mobile IT Support Engineer – Education Sector
I’m recruiting on behalf of a technology solutions provider that supports multiple education sites across London. They’re looking for a Mobile IT Support Engineer to join their growing team and delivery high quality onsite and remote IT support across schools.
The Role: You’ll be the on-site point of contact across three schools, supporting staff and students with 1st and 2nd line technical issues. back by a wider remote service desk and technical team, you’ll maintain hardware, resolve incidents and contribute to improvements in IT systems used for teaching and learning.
Note: This is a mobile field-based role across three schools. Travel expenses are not reimbursed.
* Troubleshoot and resolve IT issues across devices and classroom equipment
* Maintain laptops, AV screens, printers and interactive technologies
* Support staff and student devices (Windows 11, MS 365)
* Manage user accounts across domains and cloud systems
* Re-image machines and support onsite installations
* Log and respond to tickets through the central service desk
* Provide informal training/ support to school staff when needed
Essential (Must Have):
* Enhanced DBS with Barred List clearance
* Previous experience working across schools or colleges
* Proven experience in a 1st/ 2nd line IT support role
* Strong working knowledge of Microsoft 365 (Teams, Sharepoint, user setup)
* Familiarity with Windows 11, laptops, printers, AV equipment
* Experience with Windows Server (AD, DNS, DHCP, Group Policy, Hyper-V)
* Basic understanding of networking (IP, patching, switches)
* Strong communication, time management and self-motivation
* Ability to work independently across multiple school sites
* Previous IT support experience within a school or education setting
* Microsoft 365 Fundamentals certification
* Experience with device imaging tools
* Ability to train/ support non-technical users in a friendly, patient way
If you’re interested or know someone who might be send your CV to zhinkinson@welovesalt.com
*Rates depend on experience and client requirements
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