The Business Analyst is responsible for end-to-end requirement analysis, feasibility assessment, business process documentation, stakeholder coordination, and delivery support across the project lifecycle. The role ensures alignment between business needs, technical implementation, testing, compliance, and deployment through structured governance, documentation, and approvals.
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Key Responsibilities
1. Feasibility Assessment & Initiation
· Perform process feasibility analysis for new and existing requests.
· Complete and maintain feasibility/assessment forms.
· Schedule and conduct feasibility discussions with business stakeholders.
· Communicate feasibility outcomes and next steps to stakeholders.
· Initiate TDA approvals for new processes, including stakeholder calls and documentation.
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2. Requirements Elicitation & Documentation
· Engage with business users to gather and document As-Is process flows.
· Create As-Is process maps and supporting documentation.
· Obtain formal sign-off on As-Is documentation from business stakeholders.
· Develop To-Be Business Requirement Documents (BRD) and detailed process maps.
· Ensure all requirements are clear, complete, and approved through structured governance.
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3. Stakeholder & Governance Management
· Create and maintain project boards on Monday.com, including:
o Stakeholder details
o Project plans
o BAU Checklist
o Stage wise board preparation
o Stage-wise updates aligned to Forge governance
o Approval tracking for each stage gate
· Schedule and facilitate stage-gate approval calls with business stakeholders.
· Send formal status and stage-completion communications to business.
· Act as the primary liaison between Business, Development, Testing, and Compliance teams.
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4. Agile / Delivery Management
· Maintain project artifacts in Rally, including:
o User stories
o Tasks
o Test cases
o Milestones
· Create and manage user stories and acceptance criteria.
· Support effort estimation activities by coordinating with development teams.
· Walk developers through BRDs and process flows to ensure clarity and alignment.
· Communicate effort estimates and delivery plans to business stakeholders.
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5. Testing & UAT Management
· Design and prepare test cases in parallel with To-Be documentation.
· Plan and coordinate UAT cycles, including:
o UAT data preparation (where data is not readily available)
o UAT Execution Support
o Defect tracking and resolution coordination
· Obtain formal UAT sign-off from business stakeholders.
· Update UAT status and results in Rally.
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6. Deployment & Compliance
· Create and manage GitHub pipelines for deployment support.
· Coordinate deployment approvals across development, compliance, and business teams.
· Ensure all compliance and governance requirements are met prior to deployment.
· Support and approve production deployment activities.
· Oversee post-deployment validation and stabilization.
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7. Issue & Change Management
· Identify and manage issues and defects across the project lifecycle.
· Coordinate with relevant teams to analyze root cause and ensure timely resolution.
· Support change requests by assessing impact, documenting updates, and obtaining approvals.
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Tools & Technologies
· Documentation & Process Mapping: BRD, As-Is / To-Be Maps
· Agile & Delivery Tools: Rally
· Project Tracking: Monday.com
· Version Control / Deployment: GitHub Pipelines
· Collaboration: Email, Stakeholder Calls.
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Key Skills & Competencies
· End-to-end Business Analysis lifecycle management
· Strong stakeholder communication and facilitation skills
· Expertise in process mapping and documentation
· Experience with Agile delivery and governance models
· Strong analytical, problem-solving, and issue-resolution skills
· Ability to manage multiple parallel activities with governance Consistency
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Tools & Technologies
· Documentation & Process Mapping: BRDs, As-Is / To-Be process maps
· Agile & Delivery Tools: Rally
· Project Tracking & Governance: Monday.com
· Version Control & Deployment: GitHub pipelines
· Collaboration & Communication: Email, structured stakeholder calls
Key Skills & Competencies
· End-to-end Business Analysis lifecycle ownership
· Strong stakeholder coordination and governance facilitation
· Expertise in process mapping and business workflow documentation
· Experience across Agile delivery, testing, and governed deployments
· Strong analytical, problem-solving, and defect-resolution capabilities
· Ability to manage multiple parallel initiatives with consistency and Quality Focus
Delivery Platforms & Governance Frameworks
· Business requirements and process documentation platforms
· End-to-end process visualization and future-state design frameworks
· Agile delivery and work-item tracking systems
· Test case design, acceptance criteria definition, and UAT coordination platforms
· Governance, compliance, and stage-gate approval frameworks
· Project tracking and stakeholder governance boards
· Release and deployment coordination platforms
· Collaboration and stakeholder communication ecosystems