Overview
Hertfordshire Community NHS Trust - Danesbury Neurological Centre - Receptionist - Permanent - 37.5 hours a week - Office Hours - Monday - Friday.
To work as a member of the Danesbury Neurological Centre team which specialises in the treatment and management of patients with complex neurological conditions, usually progressive and usually affecting life expectancy.
Responsibilities
* To work as a member of the Danesbury Neurological Centre team which specialises in the treatment and management of patients with complex neurological conditions, usually progressive and usually affecting life expectancy.
* To provide administrative support to enable the delivery of high quality multi-professional therapy packages to highly complex patients with neurological problems.
* To act as first point of contact for telephone and face to face enquiries by patients, their relatives and carers, health professionals (both internal and external) and the general public on the Danesbury site and to support the smooth running of the Unit.
* To answer the telephone and deal with enquiries.
* To meet and greet and direct patients and other visitors appropriately.
* To assist the ward administrator with ward based admin tasks.
* To take room bookings.
* To maintain reception diaries.
* Be responsible in meeting and greeting patients and visitors to HCT, delivering a high standard of comprehensive reception and administrative support to ensure effective delivery of clinic services to patients and clinical staff which fall within the remit of Hertfordshire Community NHS Trust.
* Be responsible for ensuring the smooth running of the clinics and facility.
* Working with the minimum supervision and using initiative to achieve service requirements and deadlines.
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