Are you confident in your ability to put patients at easethrough excellent front-desk service? Are you organised, friendly, and great under pressure?
If so, you might be the perfect fit for our team!
Main duties of the job
In this vital role, youll help create a calm, professional environment while keeping the front desk running smoothly. If youre someone who thrives in a busy healthcare setting and takes pride in offering excellent patient service, wed love to hear from you!
The role will be full time on a rota basis starting with the earliest start time of 8am and the latest finishing at 6.30pm. We do require someone to be able to work until 6.30pm on Wednesdays and Fridays.
About us
The Cobham Health Centre is a large medical practice serving over 13,000 patients and are looking for a part-time medical receptionist/administrator to join our friendly team.
Job responsibilities
* Dealing with patient enquiries, signposting and make patient appointments.
* Answer telephone and deal or re-direct callers promptly and courteously in line with practice policy, including requests for urgent visits in line with the Practice policy.
* Be able to cover all reception positions as necessary.
* To assist with all administrative tasks.
Qualifications
* Our ideal candidate will
* Have a friendly, professional and courteous manner and motivated to work well in a team.
* Be confident with computer systems, including Microsoft (Word and Excel) and online platforms.
* Be able to complete administration tasks in a timely and accurate manner to achieve our targets.
* Have excellent organisational skills and be able to multi task.
* Be flexible and used to working in a busy environment.
* If you have the right skills and experience, we would like to hear from you.
* You will need to live within a reasonable travelling distance to Cobham Health Centre, ideally drive as public transport is limited here.
* Previous experience of working in a medical practice and using EMIS web is advantageous, but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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