Apply to: Logistics Customer Service Apprentice
Learning Provider
Delivered by CITY COLLEGE PLYMOUTH
Employer
Babcock International
Vacancy Description
* At Babcock, defence logistics is more than just moving goods – it’s about ensuring our servicemen and women have what they need, when they need it, wherever they are in the world. As a Customer Service Practitioner, you’ll play a key role in this mission, supporting our customer-facing functions for both Babcock and the Royal Navy.
* Throughout your apprenticeship, you’ll undertake placements within our transport department, warehousing functions, and alongside our Logistics Senior Leadership Team. These experiences will help you develop your customer service skills as you build relationships with a variety of stakeholders, each with different needs, expectations and requirements.
* In this role, you’ll be a vital source of information about our range of products and services, and you’ll also be the first point of contact when challenges arise. This programme will give you the communication skills and techniques you need to deliver high-quality customer service in any scenario – whether you’re talking to customers face-to-face, on the telephone, or through email correspondence.
Key Details
Vacancy Title: Logistics Customer Service Apprentice
Vacancy Location: Devonport Royal Dockyard, Devonport, PL1 4SG
Wage Frequency: Custom
Number of Vacancies: 2
Vacancy Reference Number: 1000286792
Key Dates
Apply From: 10/11/2024
Closing Date For Applications: 2025-03-20 23:59:59
Interview Begin From:
Possible Start Date: 2025-09-01 00:00:00
Training
Training to be Provided
* You'll study to obtain the Level 2 Customer Service Practitioner apprenticeship standard through City College Plymouth.
* The majority of your learning will take place onsite at Devonport Royal Dockyard with a representative from City College Plymouth visiting on a regular basis to observe your work and complete progress reviews.
* After the initial 12-month training period, you’ll move to the End Point Assessment (EPA) phase for the final three months of the programme. During this time, you’ll complete a portfolio of evidence showcasing your work and skills.
Skills Required
Communication skills, Organisation skills, Team working, Initiative
Apply Now
#J-18808-Ljbffr