Job Description
We’re seeking a proactive and organised Client Coordinator Executive to join our growing team. In this role, you will work closely with the Client Coordination team to ensure projects are managed efficiently from post-sale to completion, delivering the highest level of service to our clients. You will take ownership of tasks, anticipate needs, and coordinate across teams to keep projects on track.
Key Responsibilities
* Review, respond to, and resolve multiple internal and external emails daily
* Coordinate consultant diaries and schedules
* Contact clients via telephone to follow up on required information
* Review client documents and gather necessary information
* Maintain accurate and up-to-date records
* Ensure timely delivery of client assessments by collaborating with Sales and Consultants
* Monitor and adhere to assessment budgets
* Manage and nurture relationships with clients
* Perform administrative tasks, including updating spreadsheets, data entry, and management reporting
Key Requirements
1. Strong customer service and client management skills with the ability to build lasting relationships
2. Excellent written and verbal communication skills
3. Strong time management and organisational skills
4. High attention to de...