Job Summary
As the first point of contact for couples, you will bring the Wotton House experience to life from the very first conversation. You will guide enquiries through to booking, transforming interest into commitment through storytelling, creativity and trust.
Responsibilities
* Deliver prompt, engaging, and highly personalised responses to all wedding enquiries.
* Build meaningful relationships with couples, understanding their vision and elevating it.
* Confidently sell the unique spaces and experiences at Wotton House.
* Conduct exceptional show rounds that are immersive, memorable and conversion‑driven.
* Proactively follow up enquiries, maximising every opportunity to secure bookings.
* Accurately manage enquiry pipelines, leads and booking data.
* Collaborate closely with the weddings and events team to ensure a seamless and high‑quality client journey.
Qualifications
* Experience in wedding sales, events or luxury hospitality.
* Naturally charismatic, engaging and influential.
* A confident salesperson with a passion for delivering exceptional experiences.
* Polished, articulate and highly professional.
* Organised, detail‑driven and able to manage multiple enquiries with ease.
* Creative and solution‑focused, with ability to think beyond the expected.
* Positive energy, personality and a mindset that sees opportunity in every conversation.
Benefits
* Discounted hotel room rates for you, your friends and family.
* 30% food & beverage discount at RBH hotels.
* Refer a Friend scheme (250 per referral, up to 5 referrals).
* Wagestream – choose how and when you get paid.
* Additional day’s leave for your birthday.
* Flexible working arrangements.
* Enhanced maternity, adoption and shared parental leave.
* Employee Assistance Programme.
* Life insurance.
* Social and wellness events throughout the year.
* Free meals on duty (saving over £1,000 per year).
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