Join to apply for the IT Systems Administrator role at Clear IT Recruitment Ltd.
Pay Range
This range is provided by Clear IT Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range
A fantastic opportunity has arisen for an experienced IT Systems Administrator to join our client's team in their Hitchin office on a hybrid basis. This role is part of a growing technical support team and requires a minimum of four years of experience in IT infrastructure support.
Responsibilities
* Administering, monitoring and supporting client hardware, software, IT systems and infrastructure.
* Providing reactive support, troubleshooting problems, implementing emergency fixes and determining longer‑term remedial actions.
* Configuring, reprovisioning and onboarding devices for clients.
* Administering AD, Azure, 365 and other cloud services.
* Scheduling and performing proactive system maintenance.
* Analysing systems and making recommendations to improve performance.
* Performing server backup and recovery operations and restarting systems following outages.
* Liaising between users, external suppliers and other members of the team.
* Recording support activities via the ticketing system and communicating progress back to the team.
* Responding promptly to queries and requests from clients via phone, email or online chat.
* Keeping clients updated with progress if an issue cannot be resolved straight away.
* Communicating and explaining technical information clearly to a non‑technical audience.
* Keeping process documentation and client information up to date.
* Onsite visits to clients for issues that cannot be resolved remotely.
* Configuring and provisioning IT environments for new clients.
* Involvement in technical implementation projects from planning to deployment.
Benefits
* Flexible approach to office/home working.
* 20 days annual leave plus bank holidays (increasing by 1 day every 2 years, up to 25 days).
* Private medical insurance (once probation passed).
* Death in service cover (once probation passed).
* WorkSave Pension Plan available.
* Free on‑site parking.
* Training courses encouraged and funded.
Should you have any questions or wish to apply, please do not hesitate to contact Clear IT Recruitment Ltd.
Note: Due to the number of applications we receive, we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
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