Joining our friendly and hardworking family as a Multi-drop Van Driver/Customer Service Assistant, you'll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst keeping colleagues and customers safe at all times.
What will I be doing?
No one day is the same as the next in TP branch life, but here are a few pointers:
* Our success is built on strong relationships so it's essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, as you will likely get to know our customers on a first name basis.
* Driving our transit and flatbed vehicles (up to 3.5ton) you will carry out multi-drop deliveries from our branch directly to our local customers and be responsible for ensuring they receive their orders on time and in one piece, safely, every time.
* Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures especially whilst unloading, loading and driving our vehicles.
* Our working hours are Monday to Friday between 07:30 - 17:00, with every other Saturday 08:00 - 12:00, offering a good work-life balance.
What experience do you need?
You will need to be an experienced driver with a minimum Cat B licence (up to 3.5ton) held for at least 12 months. Experience within our industry is advantageous but not essential as long as you have an ability to learn quickly, a strong work ethic and are physically fit. We are looking for candidates with exceptional customer service experience, health & safety awareness, the rest we can teach you along the way. We will provide you with a great introduction into our business and all the necessary tools.
Does this sound like you?
We hope you can say 'Yes' to all of the characteristics below - they are in the DNA of all our Van Driver/Customer Service Assistants. Are you:
* Highly adaptable, resilient and tenacious with high levels of energy and drive.
* Thrives in a dynamic and fast-paced environment.
* Possesses exceptional customer service skills, can work efficiently under pressure, and has a flexible attitude to work.
* Comfortable working both in branch and on the road.
Being a Van Driver/Customer Service Assistant offers a great opportunity to excel and develop your career. We support your growth with a development plan aligned with our values - Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns.
We offer competitive pay + benefits (including a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and discounts at leading retailers). Our hours promote a healthy work-life balance, allowing most of our employees to enjoy weekends and bank holidays off.
About Travis Perkins: Despite our size, we maintain the values of a family-run business with the ambition of a forward-thinking company. We pride ourselves on being a great place to work, voted one of the UK's Top Employers since 2010, with extensive career opportunities across our five leading businesses, operating out of more than 1400 outlets nationwide with over 20,000 colleagues.
We are committed to being an inclusive employer where everyone feels safe, welcome, and confident to be their authentic selves. Be you — it makes us, us.
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