Salary: £29,064 – £31,537 per annum pro rata
Grade: G
Contract: Permanent
Hours: Full Time, 37 hours per week
Location: Harrogate, North Yorkshire
Weekend working: No
Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need?
Are you looking for a role that is challenging but offers lots of job satisfaction?
As our Homelessness Prevention Support Officer at Fern House Harrogate, you will assist staff in the delivery of the housing options and advice service, developing support plans for each client's individually assessed support needs. You will provide tenancy support for clients in temporary and move on accommodation and will liaise with external agencies, client's families and carers as required.
What will you bring?
This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs.
You will also have:
* Experience in good customer focus and building good relationships
* Excellent communication skills both verbal and written
* The ability to empower and enable clients to make informed choices
* Be able to work under pressure and manage your time effectively
* The desire to learn
Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided.
If you would like to learn more about our opportunity, we recommend contacting prior to applying.
We specifically want to know about you and your motivation for applying so please complete the supporting evidence section of the application form, giving details of what your motivation is for applying, what skills you can bring to the role, and how you meet the following criteria:
* Good customer focus and building relationships
* Excellent communication skills
* Empowering people and/or clients to make informed choices
* Working under pressure
Key Dates:
Closing date: 19 October 2025
Interview date: TBC at Fern House, Spa Lane, Harrogate, HG2 7JF
Key Documents:
Job
Total Rewards
***DBS***
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.
Homeless Prevention Support Officer
Salary: £29,064 - £31,537
Posted: 30/09/2025
Closing date: 19/10/2025
Closing time: 23:59