The Company
Located on Chester's historic high street, this well-established optical and audiology practice combines clinical expertise with a welcoming, boutique-style environment. The team is known for delivering a highly personalised service using the latest diagnostic technology and offering a carefully selected range of premium eyewear. With a loyal, diverse client base and a strong local reputation for both eye and hearing care, the practice offers a collaborative, patient-focused setting where professional development, teamwork, and quality care are at the heart of everything they do.
The Role
An exciting opportunity has arisen for a qualified and motivated Dispensing Optician Manager to lead the team and help shape the future of this thriving Chester practice. The successful candidate will be responsible for overseeing daily operations, delivering exceptional client care, and fostering a positive, high-performing team culture
Key Responsibilities
* Lead and manage the day-to-day operations of the practice to ensure smooth, efficient service delivery
* Deliver expert dispensing services, guiding clients in selecting frames and lenses tailored to their needs and style
* Mentor, develop, and support team members to achieve personal and professional growth
* Maintain excellence in client service, ensuring every interaction reflects the practice's values
* Manage appointment bookings and workflow to optimize the client journey
* Stay informed on the latest trends in eyewear and lens technology to support client recommendations
* Ensure full compliance with GOC regulations, health & safety policies, and internal procedures
* Contribute to business growth through client retention, referrals, and service enhancements
Why You Should Apply
* Competitive salary up to £40,000 per annum
* 5 weeks' holiday plus your birthday off
* Company pension scheme
* Simply Health medical insurance
* Friends & family discounts on eye/hearing care and eyewear
* Professional fees (GOC and indemnity) paid
* Supportive working culture with access to development and leadership programmes
Requirements
* GOC-registered Dispensing Optician (FBDO qualified)
* Clean and faultless GOC record
* Previous experience in a management role is preferred
* Strong leadership and communication skills
* A client-first mindset with a passion for premium products and personalised service
* Proficiency with optical systems and general computer literacy
INTERESTED?
If you are interested then please contact our Consultant, on OR - she will answer any questions and provide all details needed.
Recommendations / Refer a Friend
Vivid Optical are working in partnership on this vacancy. If you are not interested but know someone who would be perfect for such a job, then we can offer up to £500 for each successful recommendation.