General Assistant Housekeeping
Derby Midland Hotel, Signature Collection By Best Western
The Opportunity
Are you looking for a flexible role where you can make a difference? We're seeking a General Assistant to ensure all facilities services at our property are provided effectively and efficiently. You will be the initial point of contact for key stakeholders and external agencies.
What You'll Do:
* Ensure cleanliness, maintenance, security, and catering services meet targets and operate smoothly.
* Maintain public areas: Ensure shared spaces are clean, tidy, and in good condition.
* Conduct regular safety checks, address issues promptly, and keep records.
* Act as the main contact for teams and partners, maintaining communication via email, phone, and post.
* Perform health and safety checks, ensuring compliance with all regulations.
* Maintain security and respond appropriately in emergencies.
* Manage site access, check people in and out, and keep records accurate and up-to-date.
Benefits
* Employee discounts on bedroom rates across our Best Western hotel portfolio.
* Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
* Eye care benefits.
* Free legal and financial advice.
* Counseling sessions.
* Hospital and death benefit plans.
* Cycle to work scheme.
* Wellbeing support, fitness videos, and health tips.
* Recipe ideas, active living advice, podcasts, and TV content.
* Breathing exercises and 24/7 support line.
* Team rewards and recognition.
* Free meals on duty and free parking.
Ideal Candidate
* Accurate, diligent, self-motivated, focused, and reliable.
* Experience in health & safety and security is desirable.
* Ability to build effective working relationships internally and externally.
* Strong communication skills for positive dialogue with users and agencies.
* Proactive in anticipating expectations and resolving issues.
* Calmness under pressure.
Hotel
The Derby Midland Hotel has 102 bedrooms and is centrally located in the city center.
About us
Join LGH Hotels Management for an exciting career in hospitality! With 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western, we offer prime locations and a dynamic team environment. Be part of shaping the future of UK hospitality with us.
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