Are you a highly organized, detail-oriented professional with a passion for delivering exceptional office and facility management services? Swiss Re is seeking a CRES Administrator to join our UK & Ireland team, based in London. In this role, you will provide vital support across communication, finance, administration, project management, and relationship management, ensuring seamless operations and excellent customer service.
What You'll Do
As a CRES Administrator, you will:
Communication Support
1. Create and distribute service communication messages (SCOM) via ContactOne.
2. Coordinate poster distribution and liaise with service providers for event management.
3. Maintain and update CRES information on ContactOne and Enterprise portal.
Finance Support
4. Prepare and process invoices, statements, and sub-tenant billing.
5. Support colleagues with purchase orders (POs) and invoices using MySpend / Coupa.
Administration Support
6. Manage Snow tickets in collaboration with Facility Management Support Officers (FMSOs).
7. Maintain and update workplace data in IWMS / Planon
8. Coordinate DSE assessments, first-aid/fire marshal training, and health & safety administration.
9. Input data and provide support for legal compliance, ISO certifications, and Internal Environmental Management (IEM) topics.
Project Support
10. Assist with CRES projects, including vendor management, coordination of site visits, meeting minutes
Relationship Management
11. Serve as a point of contact for multi-site suppliers (., Fruitful Office, Lyreco, St John Ambulance).
12. Attend supplier and sub-tenant meetings to address queries and provide updates.
What You'll Bring
Key Competencies and Skills
13. Communication: Strong written and verbal communication skills.
14. Analytical Thinking: Gather and analyse information for problem-solving.
15. Agility and Innovation: Embrace digital transformation, new technologies, and adaptability in a fast-paced environment.
16. Customer Experience: Deliver customer-centric services with a focus on sustainability.
17. Stakeholder Management: Build and maintain strong relationships across teams and departments.
18. Execution: Prioritise tasks, manage timelines, and maintain performance under pressure.
19. Interpersonal Skills: Demonstrate cultural awareness, teamwork, and collaboration.
Technical Skills
20. Proficient in MS Office Suite (Word, Excel, PowerPoint).
21. Experience with workplace management tools; IWMS, visitor management, meeting room and meeting room services booking.
22. Knowledge of helpdesk management systems (SNOW) and document management tools.
23. Awareness of health & safety, workspace management, and general maintenance.
Why Join Us?
At Swiss Re, we are committed to fostering a collaborative and inclusive work environment. As a CRES Administrator, you'll play a pivotal role in ensuring operational excellence while driving innovation and sustainability in workplace management. Join our team and be part of a global organization that values your skills, ideas, and contributions.
Ready to Apply?
If you're excited about this opportunity and meet the qualifications, we invite you to submit your application. Together, let's shape the future of workplace management at Swiss Re.
Swiss Re is an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, gender, disability, or background.
The base salary range for this position is between 72,000 GBP and 108,000 GBP (full time equivelent). The specific salary offered considers:
24. the requirements, scope, complexity and responsibilities of the role
25. the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.
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About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
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Reference Code: 136727