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You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and providing an excellent end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s eager for success. With our industry-leading training, you’ll become a Furniture Village expert, knowledgeable in beautiful furniture, world-class service, and how to overdeliver on KPIs.
Our ideal candidate:
* Has a customer-first mindset
* Is a natural communicator, attentive to listening and persuasion
* Shows initiative and energy, whether working independently or as part of a team
* Pays attention to detail, especially when ordering bespoke furniture
* Is punctual, professional, and friendly
* Uses critical thinking to solve problems confidently
About our business:
Founded in Abingdon in 1989, we now operate 57 stores across the UK, sourcing beautiful furniture from around the world — from Yorkshire handmade mattresses to Italian marble-top tables and German wardrobes. We focus on understanding customer needs, lifestyle, and budget to help them find the perfect pieces.
Our people:
As our founder and CEO Peter Harrison says, “We employ nice people to sell nice furniture to nice customers.” Our success is driven by our team, which enjoys genuine progression, training, rewards, and fun. Over 20% of our staff have received long service awards, reflecting their commitment and our supportive environment.
Our recruitment:
As a family business, we value inclusivity and welcome everyone. We’re an equal opportunities employer. Ready for your next career step? Apply now, and let’s achieve great things together.
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