Job Title: Service Demand Planning Associate
Location: Burgess Hill
Contract Type: Temporary (6 months)
Hourly Rate: £15 - £17
Working Pattern: Full Time
Join a pioneering organisation in healthcare that has been dedicated to improving lives since 1896! We are currently seeking a passionate and detail-oriented Service Demand Planning Associate to become an integral part of our team. Your contribution will be vital in ensuring our customers receive the highest level of service by effectively coordinating the supply-demand balance across the UK and ROI.
Key Responsibilities:
* Supply-Demand Coordination : Manage the balancing process to ensure we have the right resources available at the right time.
* Capacity Forecasting : Support the execution of capacity forecasts to achieve strategic business goals.
* Daily Planning : Engage with stakeholders to effectively manage day-to-day resource planning and communication.
* Meeting Preparation : Assist in weekly Demand-Supply balance meetings, providing insights for effective decision-making.
* Quality Management : Monitor system data quality and ensure optimal process performance in service activities.
What You’ll Bring:
* A level educated or equivalent with a minimum of 5 GCSEs (A - C grades in English and Mathematics).
* Previous experience in demand planning (desirable) and familiarity with CRM systems.
* Strong analytical skills with the ability to manage multiple requests in a fast-paced environment.
* Excellent communication skills to engage with various stakeholders effectively.
Key Contributions:
* Ensure timely deployment of field service personnel to meet customer expectations.
* Proactively identify and resolve planning issues, contributing to continuous process improvement.
* Maintain clear communication regarding planning decisions, prioritising based on critical business needs.
Why Join Us?
* Flexible Work Environment : Primarily office-based with options to work from home based on business needs.
* Collaborative Culture : Be part of a supportive team dedicated to service excellence and continuous improvement.
* Professional Growth : Enhance your skills and expertise in a technology-led environment, contributing to impactful healthcare solutions.
Core Competencies:
* Decision-Making : Evaluate alternatives and make informed decisions considering risks and rewards.
* Teamwork : Collaborate effectively with colleagues, fostering an environment of open communication and support.
* Innovation : Bring fresh ideas to the table, driving improvements in our service demand planning processes.
Join Us!
If you are a diligent, analytically-minded individual with a passion for healthcare and an eagerness to make a difference, we want to hear from you! Seize the opportunity to contribute to a brighter future in healthcare.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.