TheDomainConsultantwill act as asubject‑matter expert (SME)for RSA insurance platforms, bridging business requirements and technology delivery. The role requires stronginsurancedomainknowledge, stakeholder engagement, and the ability to translate business needs into actionable functional and solution inputs for delivery teams.
Key Responsibilities
* Act as adomainSMEfor Insurance business areas such asClaims, Policy Administration, Underwriting, Billing, or related platforms.
* Engage with RSA business stakeholders to understand requirements, pain points, and transformation goals.
* Translate business requirements intofunctional specifications, solution inputs, and backlog items.
* Support solution definition, process design, and impact analysis for change initiatives.
* Providedomainguidance duringdesign, development, testing, and UATphases.
* Review functional designs, user stories, and test scenarios to ensure business alignment.
* Support production issues withbusiness impact analysis and prioritization.
* Collaborate with Architects, Delivery Managers, and Engineering teams to ensure solutions meet business intent.
* Participate in governance forums, workshops, and client discussions as a trusted advisor.
Domain & Functional Skills (Mandatory)
* Strong experience inGeneral Insurancedomain(preferably P&C).
* Hands‑on knowledge ofClaims / Policy / Billing / Underwritingprocesses.
* Experience working oncore insurance platformsand surrounding ecosystems.
* Ability to performbusiness analysis, functional design, and process mapping.
* Strong understanding ofend‑to‑end insurance value chain.
Technical & Delivery Exposure
* Experience working closely with.NET / Java / Digital platforms(no coding required).
* Understanding ofAgile / Scrum / SAFe delivery models.
* Exposure toUAT planning, execution, and business sign‑off.
* Ability to work with distributedonshore–offshore delivery teams.
Experience & Qualifications
* 12+ yearsoverall experience with5+ years in Insurancedomainconsulting.
* Experience working inlarge enterprise / regulated environments.
* Strong communication and stakeholder‑management skills.
* Strong consulting and advisory mindset.
* Ability to influence business and technology stakeholders.
* Excellent analytical and problem‑solving skills.
* Comfortable working in complex, multi‑vendor environments.
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