Graduate Structural Engineer: AI-Enabled Support
Graduate Structural Engineer: AI-Enabled Support
Direct message the job poster from PorthouseDean Structural Engineers
Independent AI Advisor and Speaker @ Fuza | CTO @ PorthouseDean | Board Member @ One Manchester | Visiting Researcher @ University of Manchester
Help us launch an AI-Enhanced Client Support Experience for structural queries on low-rise residential dwellings (loft conversions, wall removals, beam sizing, foundations, etc.). You will triage real support tickets, draft knowledge-base articles, and tag data that trains our language-model assistant. Insights from this pilot will inform a full-scale service.
Key Responsibilities
Help us launch an AI-Enhanced Client Support Experience for structural queries on low-rise residential dwellings (loft conversions, wall removals, beam sizing, foundations, etc.). You will triage real support tickets, draft knowledge-base articles, and tag data that trains our language-model assistant. Insights from this pilot will inform a full-scale service.
Key Responsibilities
* Review Jira tickets; cluster and label recurring residential-structure issues
* Draft concise Confluence guidance for new topics
* Handle live “architect, builder and homeowner” calls; log actions and flag edge cases
* Critique and refine GPT-generated answers for technical accuracy
* Record metadata to feed our vector-search and LLM pipelines
* Present findings to senior engineers at an end-of-internship review
What You’ll Gain
* Hands-on exposure to LLM tooling, embeddings, vector search, Confluence automation
* Practical insight into UK domestic structural-engineering workflows (timber & steel beams, masonry walls, foundations, Building Regs Part A)
* Mentoring from chartered structural engineers and AI specialists
Essential Requirements
* BEng/MEng (or final-year) in Structural Engineering or related discipline
* Strong written English; capable of translating technical detail for non-engineers
* Confident verbal communication; calm under time-boxed role-play
* Working knowledge of ChatGPT, Gemini, Deepseek, Mistral or other LLM tools
Desirable
* Experience with Jira, Confluence or similar ticketing / knowledge-management tools
* Interest in AI / machine learning / NLP
* Experience of call centre operations
* Previous exposure to UK residential alterations (e.g. lofts, extensions)
We are an equal-opportunity employer. Sponsorship is not available for this role; you must have the right to work in the UK.
Seniority level
* Seniority level
Internship
Employment type
* Employment type
Part-time
Job function
* Job function
Engineering and Information Technology
* Industries
Civil Engineering
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