IT Support Technician Derbyshire Permanent to £30,000 (DOE) IT Support Technician needed for a permanent position in Derbyshire around 10 miles north of Derby. A superb opportunity for an IT Support Technician with experience of diagnosing resolving IT incidents to 2nd line level. A chance to join an established and growing business with a proven track record in their industry. Start ideally June/July 2025. Key experience responsibilities will include: Managing IT service requests from end-users resolving IT incidents to 2nd line level. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems Remote Support Tools. Escalating more complex issues to 3rd Line IT Support teams and external 3rd party providers. Supporting IT projects including software / hardware upgrades rollouts. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Full UK Driving Licence and own vehicle preferred. Benefits: Salary to £30k (DOE) 25 days Holiday ( BHs) Pension Life Assurance BUPA Medical/Dental Training & Professional Development More!