Torque are an award-winning, end-to-end supply chain specialists, providing exceptional solutions to fashion brands and retailers for over 30 years. We always go the extra mile to help our customers' businesses succeed which is why some of them have been with us since the very start.
Whilst the solutions we provide our customers may be different, they are always framed by our core values: Honesty, Transparency, Commitment and Service. We make promises we can keep, meet our deadlines, and pay attention to detail. Delivering a service with that all-important personal touch.
Please note, right to work in the UK identification must be provided if you are selected for an interview (birth certificate/passport/identity card/share code).
Team Leader
An exciting opportunity has arisen for a Team Leader to join our team based at our Castleford site.
Purpose of the role
The purpose of this role is to support the Operations Supervisor in managing service levels across the department.
Main duties and responsibilities
What you do:
Providing employees with feedback on their performance levels
Assisting with the management of poor performance
Inspect equipment to identify shortages and damages and relay the findings to management
Resolution of conflicts between employees
Facilitating effective communication between management and employees
Carrying out stock checks to ensure the required conditions are met and all documents are accurate
Ensuring the required level of hygiene on the contract is maintained at all times
Informing the relevant people of issues that arise and assist in finding resolution.
How you do it:
Show up and do your best every day.
Work in well organised way, competently completing your role's requirements with minimum waste.
Support your team by showing a willingness to do what's asked of you.
Be open-minded and treat people with respect.
Consistently deliver on your promise and be a teammate your colleagues can count on.
Be open and transparent with colleagues and customers.
Seek opportunities to exceed customer expectations and make things simple, easier and more cost effective.
Respond with determination and conscientiousness to challenges.
Talk positively about Torque and its customers.
Person specification:
A thorough understanding of all operational processes
Excellent communication skills (both verbal and written)
Excellent interpersonal skills
Excellent attention to detail
Good IT skills (MS Office and Warehousing Systems)
Ability to perform under pressure
Able to use initiative and organise own workload
Self-motivated
A flexible approach to work and the ability to work with changing demands (including shift patterns)
Shift pattern:
any 5 over 7 days between 06:00-22:00hrs.
Job Types: Full-time, Permanent
Pay: £14.40 per hour
Benefits:
* On-site parking
Ability to commute/relocate:
* Castleford WF10 5QH: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you require a sponsorship visa?
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 27/08/2025
Reference ID: NOR-23