Overview
We are seeking an enthusiastic and reliable Administrator with strong IT skills and an eye for detail to join our friendly, dedicated and established team at our Cornwood Office (Ivybridge). The role covers a wide range of tasks and will especially suit you if you love methodical processes.
Responsibilities
* Undertake a wide range of administrative tasks and duties using Office 365 and Teams
* Support the regional and wider team, acting as an admin support for Hub regions
* Act as Regional Training Lead; co-ordinating and sourcing appropriate training for foster parents and staff
* Organisation and coordination of meetings and events ranging from support groups and team meetings to conferences and Christmas lunches
* Completion of weekly and monthly tasks according to deadlines, internal processes and Fostering Regulations
* Manage regular DBS and Health Checks for foster parents, ensuring compliance with related procedures
* Rostering social work staff onto duty rotas
* Record and maintain accurate records on our database (CHARMS)
* Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
* Note/Action/Minute taking at meetings as requested
* Provide support for Fostering Panel Administrator/Minute Taker
* Coordinate initial visits to potential Foster Parents for FCA South Western
* Produce monthly Foster Parent Newsletters
* Communicate appropriately and effectively with key stakeholders such as Foster Parents and Local Authorities
* Maintain an awareness of your own and office health and safety and comply with FCA and HSE policies and procedures
* Be flexible in approach and undertake all duties within the scope of the role as directed by line and regional management
Essential Criteria
* A passion for administration and delivering outstanding customer service
* Proven experience of working in a deadline driven environment under pressure with the ability to multitask whilst maintaining a high degree of accuracy
* Solid educational background to include GCSE Grade C (or equivalent) in English and Mathematics
* Evidence of understanding of IT and electronic communications including Microsoft Office (Teams, Word, Excel and Outlook)
* Good knowledge of administrative systems and processes
* Ability to handle confidential information appropriately
* Strong verbal and written communication skills
* Ability to work on own initiative
* Experience of line management
* Experience of working in a high pressured environment
Additional Information
For an informal discussion about this post please contact Naomi Pollard (Registered manager) on 07483140313. To be considered for this post, please apply and we will be in touch.
FCA South Western is an equal opportunities employer and has been awarded the disability confident employer status. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.
Benefits
* 30 days' Annual Leave, rising to 35 days with length of service plus Bank Holidays
* Life Assurance
* Company Pension Scheme
* On-Site Free Parking
* Employee Discount Scheme
* Medical Cash Plan
About Us
Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community. FCA has built a strong reputation for excellence and now offers a wide range of services to children and families. The purpose remains to make a positive and lasting difference for children, families and carers.
#J-18808-Ljbffr