Social network you want to login/join with:
Guest Services Team Member Plus, Bognor Regis
col-narrow-left
Client:
Butlin's
Location:
Bognor Regis, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Views:
4
Posted:
05.05.2025
Expiry Date:
19.06.2025
col-wide
Job Description:
Description
About The Role
We’re looking for passionate people to join our Guest Services Team working on our on-resort Receptions and Call Centre.
Our teams create unforgettable experiences for our guests, and we are currently looking for amazing team members to join us. Your responsibilities will include assisting guests during their arrival at our drive-through check-in booths and resolving guest queries via phone and our in-house live chat system.
You will liaise with our facilities, accommodation, and resort teams to ensure our guests have the best experience possible, using various communication methods including our in-house systems, phone, and radio.
Working alongside a fantastic team, we will support you to develop your skills and confidence to excel in your role.
Typical working hours for this permanent full-time role are 35 hours per week, with shifts between 9 am - 9 pm on Mondays and Fridays, and between 8 am - 7 pm on other days.
About You
A good level of administration and computer skills is required, and we will provide training on our in-house systems. If you have a warm, friendly manner and enjoy chatting with people, we can teach you the specifics of working in our team. Previous experience is welcome but not essential.
Enthusiasm to learn our Clean and Fault-Free accommodation training program is important to better meet our guests' needs.
Being a great team player and enjoying a busy environment are essential. No day will be the same, so a willingness to try new things and engage with different people is key.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been delighting guests with a variety of breaks, from family holidays to adult-only events.
Our culture is highly valued by our team members. We focus on providing guests with an "Altogether More Entertaining and Fun Break," embodying our three core values.
If you want a role where you create smiles, aren’t afraid to get stuck in, and care for each other, this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
#J-18808-Ljbffr