This is a full-time, permanent position for a Senior Business Systems Analyst in a hybrid working model, requiring on-site attendance at least three days per week in Milton Keynes.
In this role, you will be a key contributor to a large-scale managed services program, leading business analysis initiatives that drive operational excellence and enable future modernisation for our long-standing, prestigious client.
You will work on complex, high-impact projects, collaborating with client teams, internal cross-functional groups, and senior stakeholders to design and deliver solutions aligned with strategic objectives. This is an excellent opportunity for a professional who thrives in dynamic environments and is passionate about enhancing processes and systems in mission-critical settings.
Candidates must be eligible to obtain UK Security Clearance and therefore must have at least three years of UK residence.
Key Responsibilities
* Deliver expert Business Systems Analysis support on complex projects with significant business impact.
* Participate in business strategy and portfolio-level discussions, providing insights and recommendations.
* Act as a consultative partner to peers, business stakeholders, and technical teams in planning and execution.
* Conduct end-to-end business assessments, ensuring comprehensive coverage of process and technical requirements.
* Analyse and document impacts of change requests across multiple functions and systems.
* Ensure proposed solutions address cost, risk, and scalability for current and future use cases.
* Solve complex problems by aligning business needs with technical capabilities.
* Provide functional solutions and clarify inter dependencies between systems and modules.
* Utilise analysis and modelling tools to translate strategic objectives into practical, actionable solutions.
Key Qualifications
Must-Have:
* Business Analyst with experience in Public Safety/Emergency Services
* Experience working in a first response environment
* Proven ability to lead cross-functional teams and manage stakeholder expectations
* Excellent analytical, communication, and documentation skills
* Familiarity with Business Intelligence tools and process mapping, e.g. BPMN, Business Analysis
* Experience working with operational systems
* Working knowledge of modern development patterns including Agile
* Knowledge of Web and Mobile Application patterns
Preferred:
* Familiarity with Business Intelligence tools and process mapping (e.g., BPMN).
* Hands-on experience with operational systems and Agile development methodologies.
* Knowledge of Web and Mobile Application patterns.
Additional Information
* This is a full-time, permanent role.
* We are unable to support sponsorship for this position.
* You will be required to attend our site at least three days per week and therefore must live within commutable distance from Milton Keynes.
* Candidates must have resided in the UK for a minimum of three years to qualify for security clearance. This requirement is non-negotiable. You must be able to obtain and maintain the appropriate security clearance for this role