Telesales Manager - Sydney, Australia
Relocation Package Available | UK/EMEA Candidates Welcome
Lead a high-performing sales team and start a new life in sunny Sydney, with full relocation support!
Unispace, a global leader in workplace strategy, design, and construction, is expanding its commercial capability across ANZ. We’re seeking a confident, results-driven Telesales Manager to lead our outbound sales team in Sydney. This is your opportunity to combine career growth, leadership, and an exceptional lifestyle, while working for a business that partners with some of the world’s most recognisable brands.
You will lead a high-performing outbound sales team, driving KPIs, coaching top talent, and shaping a world-class sales culture. Your mission is to maximise pipeline generation, create qualified opportunities, and ensure your team consistently achieves and exceeds targets, all within a fast-paced, KPI-driven environment.
Responsibilities include but not limited to:
Lead & Inspire Your Team
* Motivate, coach, and develop a high-performing telesales team
* Run 1:1s, feedback sessions, and performance reviews
* Foster a high-energy, accountable, and collaborative culture
Drive Performance & Results
* Hit daily, weekly, and monthly KPIs
* Analyse data to identify gaps and optimise performance
* Implement action plans to maximise pipeline and productivity
* Maintain accurate reporting and call-quality standards
Operational & Commercial Excellence
* Oversee outbound activity, call volumes, lead quality, and conversions
* Ensure professional, compliant, and consistent brand representation
* Partner with Marketing, Sales, and Operations to boost campaign impact
* Research clients and proactively build a strong pipeline
Stakeholder Collaboration
* Align team activity with broader commercial objectives
* Ensure smooth handover of qualified opportunities to Sales Directors
* Support strategic planning for pipeline growth and team development
About you
* Proven leader of KPI-driven telesales or outbound teams
* Skilled in coaching, performance management, and data-driven decision-making
* Confident communicator, able to lead, influence, and handle challenging situations
* Organised, results-driven, and comfortable juggling multiple priorities
* High emotional intelligence with a collaborative, proactive mindset
* Experience in global organisations, CRM systems, or design/build/commercial sectors is a plus
What We Offer
In return, you will receive a competitive salary and a generous benefits package, including a pension, paid holiday leave, and travel opportunities across our global offices. Unispace values its employees and offers extensive rewards and recognition, career development, and a focus on well-being.
Join Us
If you are passionate about joining Unispace and contributing to some of the world’s most recognisable commercial design projects, then please apply through our careers page.