JOB TITLE – Assistant Front of House Manager DEPARTMENT – Front Office RATE OF PAY – Competitive plus excellent benefits! CONTRACT TYPE – Full Time SHIFT DETAILS – 5 days out of 7 LOCATION – Newport, NP18 1HQ OVERVIEW Are you a talented hospitality expert ready to take on the role of Assistant Front of House Manager? WHAT ARE WE LOOKING FOR … An individual with a creative mind and an analytical approach who will thrive in an environment where forward thinking, developing solutions and business proposals are encouraged. We are looking for a highly skilled manager, a strong character who has a hands-on approach and can deal with the pressures of day-to-day operational issues. Evidence of excellent people management skills is essential as is the ability to organise, inspire and lead a team. Knowledge of ‘Opera’ would be beneficial but not essential. You will need a passion for this sector of the industry and delivering outstanding service, in an environment where guests have high expectations. Experience in the Rooms Division sector of the hospitality industry is essential, with a preference for those candidates who have worked in a quality driven, high-volume environment. WHAT YOU’LL DO … The role of Assistant Front of House Manager forms part of the Management Team. In this position you will work closely with other operational Managers to ensure that the guest and five-star service delivery is at the centre of everything that we do. The successful candidate and their team will be expected to always deliver the ultimate guest experience, where employees interact with guests in a relaxed, pleasant but professional manner. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed! RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.