As Business Administrator you are responsible for overseeing and managing the day-to-day administrative and operational functions of the business. This includes providing high-level support to management and staff, streamlining administrative processes, and ensuring the organisation's goals are met efficiently and effectively. The role requires a proactive and organised professional who can manage multiple tasks, communicate effectively, and maintain confidentiality.
Duties and Responsibilities
Administrative and Operational Support:
· Manage and coordinate daily office operations, including managing office supplies, facilities, and vendor relations.
· Organise and schedule meetings, conferences, and events, including preparing agendas, taking minutes, and distributing materials.
· Act as a point of contact for internal and external stakeholders, handling correspondence, emails, and phone calls.
· Maintain and update company policies, procedures, and organisational charts.
· Manage calendars, schedules, and travel arrangements for executives and team members.
· Maintain Fleet Vehicles, manage servicing records and maintain insurance documentation.
Record Management and Data Administration:
· Produce and maintain accurate records, documents, reports, and presentations.
· Manage and update databases and information systems.
· Handle confidential information with discretion and in compliance with data protection regulations.
· Maintain the Quality Management System in line with 9001 requirements
· Log and maintain HSE Documentation where required in line with 14001 / 45001 requirements
Communication and Collaboration:
· Assist with Reception area, answering telephone calls, meeting visitors and assisting with meeting
preparations as required
· Demonstrate strong written and verbal communication skills across various platforms.
· Liaise and consult with clients, staff, and suppliers to ensure smooth operations.
· Foster positive relationships within and across departments.
· Attend Audits as required
Process Improvement:
· Identify and implement new tools or systems to improve business processes and efficiency.
· Analyse data and performance indicators to suggest improvements.
· Assist with System issues and improvements to improve efficiencies.