The Company
A leading player in the distribution sector.
The role
You will play a pivotal role in managing and expanding relationships with key e-commerce clients. Acting as the bridge between the operational teams, the clients International based and UK-based personnel, and the leadership team.
Responsible for day-to-day service performance, client communications, process optimisation, and supporting commercial expansion across the UK and international markets.
A hands-on, solution-oriented individual who is comfortable in a fast-paced, high-growth environment.
You will need to be a dynamic, enthusiastic and self-driven individual to join our client's team. You will be responsible for managing existing and new clients toensureour clientmeets and exceedsits targets.
The applicant
Language Requirement: Fluent in Mandarin Chinese and English (spoken and written)
Cross-Functional Collaboration: Work closely with the Head of Operations, COO, CRO, FD and tech support to execute growth initiatives and resolve challenges swiftly.
Experience with ecommerce logistics solutions.
Customer obsessed with a deep understanding of operations.
3+ years experience working in Logistics in the Gig Economy.
Proven experience managing large or complex customer accounts from a commercial and operational perspective.
You May Have Worked At Companies Such As
Deliveroo, Uber Eats, Gopuff, Getir, Zapp Amazon Logistics (AMZL), Bolt and Packfleet
Strong communication, interpersonal and stakeholder management skills .
Ability to thrive in a dynamic, fast-paced environment with a startup mindset .
Analytical thinking with a hands-on approach to problem-solving.
Experience working with Chinese businesses or within the Asia-Europe logistics corridor is a strong benefit.
Quality account development skills
Quality communication skills
A demonstrable track record
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