Deputy Quality Assurance Manager
* Annual Salary: £38,000 - £42,000
* Location: Sunderland
* Job Type: Full-time
Join our team as a Deputy Quality Assurance Manager and play a crucial role in maintaining and enhancing our Food Safety & Quality Management Systems. You will work closely with the QA Manager and operational teams to ensure compliance, audit readiness, and best practice across our food manufacturing site.
Day-to-day of the role
* Support the management and coordination of the Food Safety & Quality Management System (FSQMS).
* Coordinate and support internal audits and assist with external audits, including BRCGS and Halal certifications.
* Manage and review HACCP plans, attend HACCP meetings, and support related activities.
* Assist in the investigation of internal incidents, non-conformances, and customer complaints.
* Support microbiological and chemical testing, environmental swabbing, product sampling, and results review.
* Aid in managing traceability, recall, and mass balance exercises.
* Provide day-to-day support, coaching, and development to QA Coordinators and QA technicians.
* Collaborate with QC, Hygiene, and Operations teams to ensure quality and safety standards.
* Assist in managing the Pest Control System and Waste Management.
* Contribute to continuous improvement initiatives across food safety, quality, and compliance.
Required Skills & Qualifications
* Level 3 HACCP Qualification (minimum).
* Level 3 Food Safety in Manufacturing.
* Internal Auditor Training (BRCGS or equivalent).
* Experience supporting BRCGS audits, investigations, and corrective actions.
* Excellent organisational skills with the ability to manage competing priorities.
* Experience supervising others, with strong people skills and a supportive, coaching approach.
* A proactive, solutions-focused mindset with great attention to detail.
Benefits
* Employee/Employer Pension Scheme.
* Annual Leave of 28 days per annum (pro rata).
* Non-contractual group life insurance cover.
* Access to 24/7 GP support and Employee Assistance Program.
* Cycle to Work Scheme.
* Employee Reward Platform.
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