We're Hiring: Programme Manager Location: Remote Department: Business Change Hours: Monday - Friday 09:00-17:30 Overall Purpose of Job We're looking for an experienced hands on Programme Manager to lead establish and deliver complex, multi workstream programmes that support our transformation and innovation agenda. This is a key role within our Business Change function, partnering with senior stakeholders to translate strategy into meaningful, measurable outcomes. If you're passionate about programme delivery, thrive in fast paced environments, and bring strong leadership, governance and strategic thinking, this could be an excellent next step in your career. Key Accountabilities: As Programme Manager, you'll take accountability for the successful delivery of major programmes within our Change Portfolio, ensuring they remain aligned to strategic priorities and deliver real business value. You'll: Lead and plan complex, interdependent programmes and projects across multiple workstreams Translate organisational strategy into clear, structured and deliverable programmes of work Establish and embed robust, pragmatic and holistic programme governance, ensuring clear decision making, accountability, transparency and assurance Take ownership of remediating and re energising programmes and projects that are off track or struggling, diagnosing issues and bringing them back to life through decisive leadership and structured recovery plans Manage programme level risks, issues, dependencies and benefits realisation with a proactive, risk led mindset Direct, coach and support Project Managers, coordinating interdependencies and resolving escalated risks or delivery blockers Provide clear programme level reporting and delivery assurance to senior stakeholders and governance forums Manage programme budgets and external suppliers, ensuring cost control, transparency and value for money Work closely with senior leaders, business owners and sponsors to ensure programmes remain focused on strategic outcomes Champion modern ways of working, including value stream thinking and agile or hybrid delivery approaches where appropriate Optimise resources across the portfolio, ensuring teams have the right people, tools and funding to succeed Maintain clear, transparent communication, managing stakeholder expectations and addressing concerns early Collaborate closely with colleagues across the wider Business Change function to ensure a joined up, end to end change approach Experience, knowledge, skills You'll bring strong programme leadership experience and the confidence to operate credibly at senior levels across the organisation. You'll be comfortable balancing strategic oversight with hands on delivery, especially where recovery or intervention is needed. We're looking for someone who has: 5 years' proven experience in a Programme Manager role within a regulated fast paced, change driven environment Experience working in a regulated environment essential, mortgage or financial services experience is highly desirable Strong programme planning, monitoring and control capability, with experience stabilising or remediating delivery when required A well rounded, pragmatic and proportionate approach to governance, able to apply structure without creating unnecessary bureaucracy Experience working with recognised programme and change methodologies MSP, PMQ,APMP, Lean Six Sigma, Agile or hybrid delivery models The ability to build trusted relationships with senior stakeholders and third party suppliers Gravitas, credibility and the ability to influence and challenge constructively A proactive, resilient and highly organised approach, remaining calm under pressure Excellent communication skills, with the confidence to engage and influence at all levels Strong analytical and problem solving skills, with a practical, solution focused mindset A collaborative, people focused leadership style, with the ability to motivate and develop others A genuine passion for programme and project management, continuously evolving your practice and keeping up to date with best in class approaches Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression.