Noodle Talent Partners are supporting a friendly, growing organisation in an exciting industry, recruiting the position of Customer Service Operations Administrator We are looking for an outgoing, enthusiastic and personable individual to join the team in Swaffham, where you will support customers as well as manage daily administrative tasks and assist with coordinating operations. This is a Permanent, full time position, working Monday to Friday 8:45am - 5:30pm. Also working 1 in every 5 Saturdays from 9am-4pm, with free breakfast provided on Saturdays- you can claim back the Saturdays as time-in-lieu/extra holiday or additional pay. The role * Handling incoming phone calls from customers, dealing wtih enquiries in a friendly manner to ensure customers receive a fantastic, helpful service * Liaising with customers regarding their individual requirements and recommending suitable bookings * Obtaining quotations, processing payments and bookings, accurately logging on the system including all relevant information in line with GDPR * Liaising with suppliers and partners to manage any amendments and last minute changes, delays or issues, researching to coordinate the best solutions for customers * Handling administration, paperwork and customer records to ensure they aare correct * Reporting to management on changes, escalations and workload monitoring * Loading all information onto company systems to keep both customers and tea...