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Service advisor

Newcastle Upon Tyne (Tyne and Wear)
Lloyd Motor Group
Service advisor
€30,000 a year
Posted: 20h ago
Offer description

We have a fantastic opportunity for a talented Service Advisor to join the Aftersales team at our Lloyd Jaguar Land Rover retailer based in Newcastle.

Salary: £30,000
Hours: 45 hours per week


Role Responsibilities

* Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
* Advising on technical queries/issues.
* Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
* Sell customer repairs/parts etc., and finalise the invoice on completion.


Ideal Service Advisor Skills and Experience

* Motivated, with a proactive approach to customer service.
* Enjoy the challenge of influencing the success of the Service department.
* Excellent interpersonal and organisational skills and be well presented.
* Must be IT literate, and a working knowledge of Kerridge would be advantageous.
* Must hold a full UK driving license.


Company Benefits

* 33 days of annual leave, inclusive of Bank Holidays.
* Cycle to work scheme.
* Free flu jabs.
* Life Cover.
* Internal and manufacturer training.
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