Field Service Engineer – Life Sciences Automation Location: UK & Europe (Field-Based) Travel: Frequent travel required (60–80%) Salary: Competitive + Benefits + Company Vehicle The Opportunity A leading provider of advanced laboratory automation solutions is seeking a Field Service Engineer to support cutting-edge systems used across biotech, pharma, and research environments. This is a highly technical, customer-facing role focused on installing, maintaining, and troubleshooting complex robotic and automated lab platforms. You’ll play a critical role in ensuring high system uptime, delivering exceptional customer support, and contributing to the success of innovative scientific workflows in areas such as drug discovery and genomics. Key Responsibilities Install, commission, and calibrate automated laboratory and robotic systems at customer sites Diagnose, troubleshoot, and repair hardware across a range of advanced automation platforms Respond to customer issues, providing effective triage and technical resolution Work closely with software/automation specialists to deliver full system support Perform system upgrades, relocations, and preventative maintenance activities Deliver user training on equipment operation and basic software functionality Maintain accurate service documentation, reports, and case records Build strong customer relationships through proactive communication and support Manage spa...