Senior Operations Officer | Part-time (3 day) | £17-22ph | Charity | Hybrid | 3 months with possibility of going permanent
We're seeking a highly organised and motivated Operations Assistant to support the effective delivery of IT, facilities, and health & safety functions a social welfare charity. This is a vital coordination role to help keep the systems running, spaces safe, and services responsive. This role will initially be on a contract basis but a high likelihood that it to goes permanent. It will also be a 3 day a week position, however the hours can be managed flexibly and the candidate would be required on site in Central London 2 of the 3 days
This role offers a unique opportunity to gain broad experience in both IT and estates operations, with a focus on supporting procurement, project coordination, and contractor liaison.
Key Responsibilities:
* Support the management of outsourced contractors (IT services and estate management), helping to coordinate scheduled and reactive work
* Assist in the coordination of day-to-day IT and facilities operations
* Be the first point of contact for staff IT and facilities queries, resolving or escalating as needed
* Help track and manage IT equipment, supporting procurement and inventory
* Maintain accurate records for IT and estates projects, including budgets, purchases, and contractor activity
* Support the delivery of health and safety standards across all operational areas
* Contribute to project delivery, ensuring milestones and actions are met
* Assist in monitoring and reporting on IT and facilities budgets, identifying savings and efficiencies
* Proactively identify and suggest areas for operational improvement
What We're Looking For:
* Strong organisational skills with a keen eye for detail
* Excellent communication and interpersonal abilities
* Comfortable using IT systems, with a willingness to learn new tools
* A problem-solver who enjoys variety and working collaboratively
* Experience in an operations, administrative, or facilities support role (desirable but not essential)
* A proactive attitude and willingness to support others in a busy working environment