Contact Centres – Customer Service
We’re looking for an Renewals Coordinator to join our fantastic team in our Lettings Support Centre in Leighton Buzzard.
You will provide tenancy administration support services to branches, landlords, and tenants.
What’s in it for you as our Renewals Coordinator:
* OTE up to £24,000 - £25,000 uncapped
* Industry-leading training and development
* Opportunities for career progression
* Collaborative, rewarding, and fun environment
* Team incentives
* Gain valuable on-the-job training and experience in the property industry
* Employee discounts on various products and services, including electrical and travel
* 24/7 AIG Smart Health coverage (including virtual GP) for you and your family
Key responsibilities of our Administrator - Renewals:
* Liaising with landlords, tenants, and branches
* Ensuring the smooth transition throughout the renewal process
* Obtaining instructions from landlords before the end of the tenancy
* Preparing new tenancy agreements
* Administering periodic tenancies
* Chasing unsigned tenancy agreements
* Sending notifications to our accounts team
Skills and experience required to be a successful Administrator - Renewals:
* Customer service and administration skills
* Excellent verbal and written communication skills
* IT literacy (MS Office, internet, email systems)
Connells Group – one of the largest and most successful estate agency and property service providers in the country – offers a range of services including residential sales, lettings, and mortgages. It is also one of the country’s largest sellers of new homes and is committed to delivering the highest levels of customer service.
Ref: CC00374
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