Overview
Home Based with UK National Travel.
Permanent, Full Time.
£60,000 per annum + bonus + excellent benefits.
As a National CAFM Manager in our Health Business Unit, you’ll take ownership of CAFM as a critical technical capability — not just a system. You’ll shape how CAFM is designed, governed and used across a complex national healthcare estate, supporting safe, compliant and high‑performing clinical environments. This role is built for a CAFM specialist who wants scale, influence and technical depth. You’ll act as the central authority for CAFM strategy, standards, master data and performance, creating a single, robust operating model across multiple contracts. Your work will directly improve data integrity, statutory compliance, audit readiness and operational insight — all in settings where getting it right truly matters.
Responsibilities
* Own and lead the CAFM technical strategy across Serco’s Health Business Unit.
* Design and embed a standardised CAFM operating model across multiple healthcare contracts.
* Set and govern CAFM data standards, structures and quality controls to ensure trusted outputs.
* Lead standardisation of asset hierarchies, workflows and planned preventative maintenance libraries.
* Act as product owner for CAFM platforms, including supplier management and value optimisation.
* Oversee reporting, performance insight and integrations with wider systems and platforms.
Qualifications
* Deep hands‑on experience with CAFM or estates systems across large, multi‑site portfolios.
* Strong technical knowledge of data governance, compliance reporting and asset management.
* Experience working in regulated or critical environments such as healthcare, transport or defence.
* A track record of standardising systems and processes at scale.
* The confidence to challenge poor data, drive adoption and influence senior operational stakeholders.
Vetting and Checks
This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Benefits
* 25 days plus bank holidays (and the option to buy up to five additional leave days each year).
* Up to 6% contributory pension scheme.
* A performance‑based bonus scheme – up to 15%.
* A company car or cash alternative.
* Private medical insurance.
* Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
* Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service.
* Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
* Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
* Inclusive networks that support connection, learning and belonging across Serco.
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