Business Overview:
Wards Gardens Ltd is a small but fast-growing garden design and build company working throughout Worcestershire, Gloucestershire and Herefordshire, based in Ledbury, we operate in the surrounding areas providing landscaping and garden maintenance services, to mainly the domestic sector. We design and build gardens that are uniquely tailored to each of our client's specific needs, tastes and lifestyles. These gardens are built with the highest quality workmanship and finished to the best possible standard with the objective of providing our clients many years of enjoyment. Great customer service and communication are at the heart of everything we do and are key to delivering our clients with a first-class landscaping experience, from initial enquiry through to delivery of the finished garden and beyond. We strive to provide excellence in whatever we do, be it offering advice on the phone, to leaving clients with their dream gardens.
Job Purpose:
Under the general supervision and guidance of the Managing Director, to be responsible for the day to day effective organisation, control and operation of the administration, finance and accounting records for the company. To actively carry out the marketing and business development role within the company. To support the ordering and supply of equipment and materials for the execution of our contracts. Also, some input into the HR side of the company, making sure contracts are up to date and assisting in performance reviews and other HR tasks as required.
Key Knowledge:
* Experience of a Xero, ideally.
* Proven experience in bookkeeping, administration and office/operations management
* Proven organisational and analytical skills with strong attention to detail
* A working knowledge of Microsoft Office (Word, Excel)
* A 'hands on' approach to tasks
* Ability to take on and accept full responsibility for own actions
* Experience using AI tools and the ability to apply them effectively in a business environment.
Key Skills & Responsibilities:
Business development & marketing:
* Assist the director with the company's long term plans for business growth and process improvement
* Assist in the preparation of client proposals
* Responding to customer enquiries and directing them to the appropriate member of staff
* Assist in promotional and marketing opportunities including attending relevant functions and events as required
* Assist with elements of business development
* Take a lead on setting up and organising office systems & processes
* Co-ordinating updates to the Company's website and Social Media accounts
Bookkeeping & Accounts:
* Preparing and issuing client invoices, processing purchase invoices and sales invoices to Xero.
* Arranging payment of monthly supplier accounts and all other sundry payments and updating Xero as required
* Uploading invoices to Xero
* Processing payments to staff and suppliers including some materials ordering and the chasing of debtors and maintaining a debtors list
* Liaising with the company's accountants as required
* Produce the monthly profit & loss account and report to the Directors
* Updating and maintaining holiday and sickness records
Administrative:
* Maintain the company's client database
* Responding to customer enquiries and directing them to the appropriate member of staff
* Maintaining supplies of stationary and office equipment
* Management of the supplier library data and filing of paperwork as required
* Managing and updating staff project allocation records
* Support the recruitment process & sign-up new starters
* To carry out such duties as are required and as are commensurate with the grade of post
Personal Attributes:
* Committed to the Vision, Mission and Values of Wards Gardens Ltd
* Have a positive 'can do' attitude and be enthusiastic and engaged in your work
* Always show respect to colleagues, clients and suppliers
* Always be honest with yourself and your colleagues
* Help to build a positive team spirit by helping others and being an engaged team player
* Be accountable for your actions and be able to explain why you did or didn't do something
* Strive to develop your industry specific knowledge and learn from those around you both in and outside of working hours
* Always promote the company in a professional manner
* Take ownership of all that you do and be accountable for results. Be able to motivate yourself without direction
* Be punctual so as not to impact your colleagues
* Be able to prioritise tasks, be flexible and adapt to changing deadlines
Join us as an Office Administrator/PA where your energy fuels our success Bring your organizational prowess, communication skills, and proactive attitude to create a vibrant workplace that thrives on teamwork and efficiency. We value your dedication to excellence—apply today to be part of an inspiring environment committed to growth
Job Type: Part-time
Pay: £12.93-£15.00 per hour
Expected hours: 15 per week
Benefits:
* Flexitime
* Work from home
Work Location: Remote