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* 39-hour week – Monday to Friday, day shift only – 1pm finish on a Friday
* 24 days holiday plus statutory (3 required for xmas shutdown)
* Supportive company culture
* Dog friendly office
THE BUSINESS
Westray Recruitment Group is seeking an experienced and highly skilled General Manager to oversee and optimise the daily operations within a busy manufacturing facility. The ideal candidate will have a strong background in business management, manufacturing, team leadership, and quality management systems, ensuring that production goals are met efficiently, safely, and cost-effectively.
The General Manager will play a pivotal role in improving operational performance, driving improvements, managing production teams, and ensuring compliance with industry standards, regulations, and quality assurance protocols.
Our client manufactures onsite at their Stockton on Tees facility and they have a steady and reliable order book, priding themselves on the long‑lasting relationships in place and the service they deliver. The business is a profitable enterprise within a buoyant marketplace. The organisation is 43 years’ old so they are long established in their field of expertise and they have a passion to maintain relationships and grow new business.
THE ROLE
* Holding an overarching responsibility for Business Operations, ultimately overseeing a team of 5 people and reporting directly into the business Directors
* Point of contact for customers, preparing quotations and resolving issues.
* Working to ensure compliance with Quality Management Systems BS EN ISO 9001 and to ensure consistent product quality.
* Investigating quality issues and leading root‑cause analysis, implementing corrective and preventive actions as needed.
* Ensuring the effective delivery of "soft HR" practices. Supervising, mentoring, and developing a team.
* Promoting a culture of teamwork, safety, continuous improvement, and quality excellence across all levels.
* Working in‑conjunction with the Production Supervisor to ultimately deliver the production plan
* Ensuring compliance with health and safety regulations, industry standards, and environmental requirements.
* Holding budget and cost control responsibility. Having ownership of procurement and stock control
* Ensure facilities and equipment are maintained adequately.
THE PERSON
* You will either be a proven General Manager or someone with the ambition & drive to step into and learn within the role
* You will have proven leadership within a manufacturing environment (minimum 5 years)
* Established track record of managing teams, improving production processes, and meeting operational targets, while ensuring product quality.
* Experience in managing QMS, quality audits, and product inspections.
* Strong knowledge of manufacturing processes, equipment, and production planning.
* Deep understanding of Quality Management Systems (QMS) and industry standards such as ISO 9001.
* Excellent leadership and team management skills, with the ability to motivate and inspire
* Strong communication skills, both verbal and written, with the ability to interact effectively with all levels of staff
* The ability to forge customer relationships and manage customer expectations
* A flexible ‘hands‑on’ attitude to aid the requirements of a small, yet highly successful, business enterprise. Be prepared to take on any tasks necessary.
* A genuine desire to grow and develop within a business
TO APPLY
Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Management
* Manufacturing
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