Be part of something new! Well soon be opening the doors to our newly refurbished restaurant and bar at The Lensbury a contemporary, welcoming space designed to be enjoyed from morning coffee through to evening drinks and relaxed dining.
As one of our Food & Beverage Supervisors, youll play a key role in bringing this space to life. This is more than supervising shifts, its about setting standards, leading from the floor, and helping shape the member and guest experience in a venue were incredibly proud of.
Set within 25 acres on the banks of the River Thames, The Lensbury combines a 155-bedroom hotel, exclusive leisure club, spa and events spaces making our food and beverage operation vibrant, varied and fast-paced.
The role As a Food & Beverage Supervisor, youll be at the heart of our restaurant and bar operation, supporting the F&B management team and leading service across our outlets.
Youll:
Take ownership of day-to-day service delivery, ensuring every guest experience reflects the quality of our new space
Lead, motivate and support the F&B team on shift, setting the tone and leading by example
Oversee room and bar set-ups throughout the day, from breakfast through to evening service
Maintain consistently high standards of service, presentation and cleanliness
Handle guest feedback confidently and professionally, turning challenges into positive outcomes
Support menu launches, promotions and special events linked to our relaunch
Assist with stock control, cost awareness and minimising waste
Work flexibly across outlets to support business peaks and events
Ensure full compliance with food safety, health & safety and licensing standards
This is a hands-on role for someone who enjoys being visible on the floor and takes real pride in delivering great hospitality.
Benefits
Free meals on duty
Discounts at The Lensbury and within the Iconic Hotels & Resorts portfolio
Use of some leisure facilities, including gym & swimming pool (after successful 30 day review)
EAP with 24/7 helpline for you and your family
Online benefits portal with Hospitality Rewards, offering lots of discounts across major brands
Fully funded Apprenticeship opportunities
Excellent training and development opportunities
Staff Awards and Social events throughout the year
Cycle to work scheme
Free parking
Refer a Friend programme
Paid annual leave of 28 days including public holidays
What were looking for:
To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:
Previous experience in a similar role within the hospitality industry, preferably in a Hotel or Members Club setting.
Proven leadership abilities with excellent communication, interpersonal, and organisational skills.
Strong knowledge of F&B operations, including service skills and cost control.
Ability to work effectively under pressure, multitask, and prioritise tasks in a fast-paced environment.
Attention to detail and a commitment to delivering exceptional guest service.
Flexibility to work evenings, weekends, and public holidays as required.
Personal Licence holder (preferred but not essential)
The Lensbury Club Londons Riverside Resort
The Lensburys exclusive leisure club, hotel and conference centre sits in extensive grounds on the banks of the Thames in Teddington, south west London.
Our members can take care of their wellness by working out in the Lockside gym and studios, playing tennis or pickleball on our courts, boating on the river launched from our specialist Watersports Centre, or relaxing in our extensive grounds. After catching up on emails in our co-working spaces, they can recharge with a coffee and light snack from our deli or something more substantial in our Club House restaurant.
Visitors to the area can enjoy an overnight stay in one of the elegant hotel bedrooms, with access to The Lensburys facilities, enhanced by the location and beautiful surroundings.
For business, The Lensbury provides a captivating backdrop away from the hustle and bustle of central London. Its an ideal setting for a whole host of business events, from meetings and conferences to team building and company away-days.
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